AZ/NM MGMA Webinars and Events
January 15, 2026
Making the Most of Your AZ/NM MGMA Chapter Membership
Join the AZ/NM MGMA Board of Directors as they review the complete suite of member benefits! Learn more about accessing your online member community, networking events, webinars, and discounted rates for educational programs and events. Walk away with a clear understanding of how to leverage these offerings to maximize the value of your membership and stay connected with peers across the profession.
January 15, 2026, 9:00 AM MST & 12:00PM MST
Speakers:
Kristy Fresh, HCM, MBA, FACMPE, LSSGB
Chair, AZ/NM MGMA Board of Directors
Juliana Stanley, MBA, FACMPE
AZ/NM MGMA Education & Events Committee
January 21, 2026
Setting Expectations Using a Patient Code of Conduct
Practice managers often handle situations involving rude, disruptive, and even abusive patients. Establishing a Patient Code of Conduct to set expectations for acceptable behavior promotes mutual respect, promotes transparent communication, and provides notice to patients that certain behaviors will not be tolerated. This one-hour presentation will provide education on risk management in an office-based medical practice. Practice managers should be familiar with some of the high-risk areas for medical malpractice lawsuits and licensing board complaints resulting from poor communication.
This one-hour presentation will provide education on risk management in an office-based medical practice. Practice managers should be familiar with some of the high-risk areas for medical malpractice lawsuits and licensing board complaints resulting from poor communication.
Learning Objectives:
- How to strengthen patient relationships using good complaint management processes
- The importance of using a Patient Code of Conduct to set boundaries
- Considerations when ending a physician-patient relationship
- How to draft a Code of Conduct or Patient Responsibilities specifically for your practice
ACMPE Credit - 1.0 ACHE Credit - 1.0 PDC Credit - 1.0
January 21, 2026, 12:00PM MST
Speaker: Juliana Stanley, FACMPE
January 27, 2026
MGMA's National Practice Week Celebration
Get ready to connect and celebrate from the comfort of your home during this awesome, free online event. To start the new year, we’re excited to invite you to a special event in honor of National Medical Group Practice Week and the valuable work you do everyday.
Virtual Wine Tasting with ONX Winery
Tues, 27th January 2026 | 6:30pm MST ⏱ 45-60 minutes | Complimentary
Here’s what you can look forward to:
- A complimentary flight of four wines delivered directly to your door (21+ ID required)
- A guided tasting experience led by an expert host
- Interactive materials to enhance your tasting journey
- No prior wine knowledge needed—just bring your curiosity and enjoy!
Spaces are limited, so don’t miss this chance to connect with fellow members in a relaxed, social setting from the comfort of your home.
February 4, 2026
How to Negotiate Better Contract Rates
Webinar attendees will review and discuss:
- Effective strategies for negotiating payer contracts and avoiding common setbacks.
- Tactics payers use during negotiations.
- Ways to leverage your company’s strengths.
February 4, 2026, 12:00PM MST
Speaker: Nathaniel Arana
February 12, 2026
Physician Burnout: It's Not a Personal Failing, It's a Systemic Crisis
Medical practices are facing tighter margins, shifting payer rules, and smaller billing teams. This in-person event will break down the most common and costly denial trends in 2025—and give you practical, proven strategies to recover revenue faster, even when resources are limited.
Key takeaways include:
- Top preventable denial types across multiple payers in 2025—and how to spot them before they cost you
- Why short-staffed billing teams often overlook easy-to-recover revenue
- Leveraging AI tools, clearinghouse alerts, and denial libraries to close gaps in staffing and speed resolution
- Real-world workflows used by practices to reduce denials without increasing headcount
CE Credits Available:
1 ACMPE, 1 ACHE, 1 PDC
February 12, 2026, 9:00AM PT, 10:00AM MT
Speaker: James Muir, Senior Vice President of Physician Services, UnisLink