The benchmarks and trends from the 2026 MGMA DataDive Financials and Operations data set can help answer some of the hardest workforce questions facing medical groups today:
- Is adding APPs creating more capacity — or simply changing how revenue and workload are distributed across the care team?
- Does your staffing ratio reflect what employees are actually carrying in calls, authorizations, referrals and other daily work?
- Are added providers and staff translating into shorter waits, more same-day access and fewer missed visits?
Medical groups continue to expand and redesign their care teams, but headcount alone cannot show whether those investments are working. This report connects APP deployment, support staffing, turnover and access benchmarks to the outcomes leaders need to see: stronger full-team economics, sustainable workloads and appointment capacity patients can actually use.
KNOW WHAT CHANGES WHEN YOUR CARE TEAM GETS BIGGER
This report goes beyond staffing counts to show how medical groups are deploying APPs and support teams — and how to evaluate what those choices produce. Explore benchmarks for APP-to-physician ratios, revenue across the full provider team, staffing by role, turnover, no-shows, same-day availability and third-next-available appointments. Use these insights to compare your organization with peers and determine whether the next workforce investment should address provider capacity, workload, retention, schedule design or patient access.
