This webinar — recorded on April 7, 2026 — is eligible for ACMPE and CEU credit.

Healthcare organizations are reaching an administrative capacity breaking point. New national research from Edge shows more than 76% of healthcare leaders report administrative workload is already overwhelming their organizations — driving backlogs, burnout, compliance risk, and delayed patient access.

This webinar uses these findings to reframe the workforce challenge facing medical practices and examine why traditional responses such as overtime and incremental hiring are no longer sufficient. Attendees will explore where practices feel administrative strain first — including scheduling, billing, documentation, authorizations, and regulatory reporting — and how these pressure points limit growth, access, and financial performance.

The session then introduces a governed, compliance-ready workforce model designed to expand operational capacity without increasing local headcounts. By combining AI-driven vetting, certified role-trained professionals, and secure operational infrastructure, this approach helps organizations stabilize workflows, reduce administrative burden, and protect care delivery while maintaining quality and compliance.

This 60-minute webinar will provide you with the knowledge to:

• Interpret new industry research on the administrative capacity crisis and its impact on access, revenue, and staff burnout
• Identify which healthcare workflows break first, and why traditional hiring and overtime strategies fail to scale
• Apply a secure workforce framework to expand operational capacity without increasing local headcount or compliance risk

Brought to you by Edge

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must watch the recording and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• CEU, generic continuing education credit

For detailed continuing education credit information, click here.

This webinar consisted of a 60-minute presentation and question-and-answer session.

You will receive informational emails with instructions to access the recording and related resources, as well as steps to claim continuing education credits.