MGMA Demo Day: Workflow Automation & AI Solutions
12/10/2026
Webinar
PriceFREE
Available Credits
- ACMPE: 1.00
- CEU: 1.00
Description
Please log in, add this to your cart and complete the purchase to register.
If you experience issues registering for this event, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.
------------------------------------------------------------
This online event – scheduled for Dec. 10, 2026 at 12 pm ET (11 am CT, 10 am MT, 9 am PT) – is eligible for ACMPE and CEU credit, and will NOT be available on-demand.
AI now plays some role in patient visits at more than 8 in 10 medical groups, up from 71% a year earlier, according to an August 2026 MGMA Stat poll. Yet when those leaders described what AI did to staff workload, more said the work shifted to other tasks than said it shrank. Widespread adoption has not guaranteed results, which makes choosing the right tools for the right workflows the decision that matters heading into 2027.
Join us for MGMA Demo Day: Workflow Automation & AI Solutions, an online showcase for practice administrators, executives, operations leaders and revenue cycle teams ready to move past pilots. You’ll see live walkthroughs offering a look at how different technology platforms are applying automation and AI across the clinical, administrative, financial and communication workflows that shape day-to-day practice operations.
Why attend?
When MGMA asked practice leaders in February 2026 where they would apply AI and automation to improve access, scheduling (31%) and calls (27%) topped the list, ahead of registration/eligibility (23%) and prior authorization (16%). When organizations invest in automation and AI before deciding what “good” looks like operationally, it’s a lose-lose-lose for providers, patients and solution providers. This Demo Day gives you a convenient way to see multiple approaches to workflow automation and AI in action, ask presenters about integration, implementation and governance, and sharpen the questions you should be asking as you evaluate technology for your own organization.
MGMA Demo Day will provide you with the knowledge to:
- Identify workflows in medical group practices where automation and AI can reduce manual effort and improve efficiency
- Compare how leading solution providers are applying automation and AI to different areas of practice operations
- Prepare practical questions and evaluation criteria for assessing technology fit, integration, implementation and measurable results
What to Expect:
- In-Depth Demonstrations: See 30-minute demos from leading solution providers showcasing different approaches to workflow automation and AI
- Actionable Insights: Learn how automation and AI can improve efficiency and address operational challenges across the practice
- Interactive Q&A: Engage directly with presenters during live Q&A sessions to explore real-world use cases, integration considerations and how each solution can adapt to the unique needs of your organization
- Peer Connections: Connect with other practice leaders who are evaluating workflow automation and AI solutions and share insights, experiences and best practices to inform your selection process
Overview:
- 12:00 - 12:05 PM ET | Welcome
- 12:05 - 12:35 PM ET | Demo 1 - Presented by Greenway Health
- 12:35 - 12:40 PM ET | Break
- 12:40 - 1:10 PM ET | Demo 2 - Presented by Oracle NetSuite
- 1:10 - 1:20 PM ET | Break
- 1:20 - 1:50 PM ET | Demo 3 - Presented by GoTo Connect for Healthcare
[SCHEDULE SUBJECT TO CHANGE]
Sponsored by:
 - smaller.png)
Terms of registration: By registering for a complimentary sponsored online event, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference each company's privacy policy: Greenway Health, Oracle and GoTo.
Agenda
Demo 1 | Greenway Health: 12:05-12:35 PM ET
Michael Blackman, MD, MBA
Chief Medical Officer, Greenway Health
See what happens when AI does more than automate a task. In this session, we’ll explore how Novare™ by Greenway Health® connects AI and automation across the ambulatory workflow to reduce unnecessary handoffs, help teams complete more work while the patient is present, and give clinicians and staff more time for care while helping protect practice revenue.
Attend this 30-minute to see how Greenway Health can help you:
- Give valuable time back to clinicians and staff. Reduce the documentation, searching, task switching, and coordination work that pulls teams away from patients.
- Break down the handoffs that slow your practice. Carry context across workflows, so teams spend less time searching, re-entering information, and rebuilding the patient story.
- Complete more work while the patient and context are still present. Ambient documentation, AI-powered patient summaries, in-visit considerations, order management, and AI-assisted coding bring more of the work into the encounter.
- Protect revenue before problems become costly rework. Eligibility, prior authorization, coding, and claims-readiness workflows help surface gaps earlier, while they can still be addressed.
Demo 2 | Oracle NetSuite: 12:40-1:10 PM ET
John Haldy
Industry Solution Architect, Oracle NetSuite
NetSuite Next is the next generation of Oracle NetSuite’s cloud business management platform. With AI built into finance and operations, its Ask Oracle assistant lets users ask questions in plain language, analyze business data, and take action faster.
For healthcare customers, it can help address:
- Administrative workload: Automate routine financial tasks and speed up reporting
- Disconnected data: Bring financial and operational information together across facilities
- Rising costs: Improve visibility into spending, budgets, and resource use
- Supply inefficiencies: Strengthen purchasing and inventory planning for medical supplies
- Time-consuming audits: Use AI summaries to simplify compliance reviews and audit preparation
Demo 3 | GoTo Connect for Healthcare: 1:15-1:45 PM ET
Valerie Hulon
Staff Solutions Consultant, GoTo Connect
GoTo Connect for Healthcare is the all-in-one, AI-powered patient communication platform built for healthcare practices.
- No patient call goes unanswered, even during peak hours or after hours, with AI Receptionist
- Every interaction logs to the right patient record, integrating with your existing EHR and capturing every detail
- A centralized inbox makes coordinating patient messages effortless
- Instant alerts let you adjust staffing or routing across any location
- AI-powered coaching improves call quality and boosts first-call resolution
Continuing Education
Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 1 hour, 45 minutes
Claiming Credit: If you wish to claim continuing education credit, you must attend the live event and complete the session evaluation in order to meet the requirements of the accrediting organizations.
- ACMPE, medical practice administrators in certification and Fellowship through ACMPE
- CEU, generic continuing education credit
For detailed continuing education credit information, click here.
Technical Requirements
MGMA Demo Day is delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.
This online event will be hosted in Zoom Events. Each demonstration will consist of a 30-minute presentation and question-and-answer session inside the Zoom Webinars environment. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.
Review this resource for participating in Zoom Webinars or test your connection here.
Refund Policy
MGMA Demo Day is a sponsored online event. There is no registration fee.
Live Presenter Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.
Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.