The rise of consumerism has given patients more ownership of their care than ever before. As consumer-facing technologies become commonplace, patients are increasingly shopping for healthcare experiences that align with their digital behaviors and preferences.
To attract and retain those patients, providers need to offer the modern, convenient features they’re accustomed to using elsewhere.
Phreesia recently surveyed over 4,000 patients about their digital expectations for their care. We dive deep into the survey results and explore their implications for providers in our new whitepaper, Healthcare’s Digital Transformation: How consumerism is reshaping the healthcare landscape.
Read the whitepaper to learn:
- How patients feel about using self-service technology to manage their healthcare experience
- Digital strategies you can implement to increase access, activate patients and make payments easier
- A 3-step checklist to successfully introduce new technologies to your patients.