Medical Practice COVID-19 Recovery Toolkit Member Tool - June 24, 2020 Patient Access Patient Engagement Policies & Procedures Sign in to save MGMA Staff Members The first months of the COVID-19 crisis have posed countless challenges for medical practices leaders on the road to reopening. Now moving into a phase of recovery, practice leaders are focused on restoring patient engagement, visit volumes, revenues and a sense of normalcy — all of which suffered during weeks (and sometimes months) of shutdowns and stay-at-home orders. To assist in the coming months of recovery, MGMA subject matter experts have assembled a toolkit of crucial considerations and best-practice steps to take to address numerous areas of practice operations, including financial solvency, revenue cycle optimization, marketing, safety and more. The toolkit includes: COVID-19 Recovery Planning Checklist COVID-19 Productivity Recovery Calculator COVID-19 Recovery: Patient Engagement Flowchart Patient engagement best practices and sample scripts Additional resources For regular updates on important issues related to medical group practices’ response to the COVID-19 pandemic, regularly check the collection of COVID-19-related MGMA Stat polls, which provide real-time data on the true impact the crisis has had on the healthcare industry. MGMA’s full range of tools, content and stories from the COVID-19 crisis can be found in the MGMA COVID-19 Recovery Center, which is also regularly updated with the latest information developing from Washington, D.C., on legislative and regulatory changes regarding the pandemic. Want to learn more from industry leaders about best practices learned during the pandemic and other stories of success? Consider joining us Oct. 18-21 for the Medical Practice Excellence Conference.