In this episode of the MGMA Insights podcast, we're joined by leadership expert Amy Lafko, owner and principal, Cairn Consulting Solutions, who previews her MPE: Leaders Conference session on "Productive Conflict: Getting to Better Outcomes Through Better Communication."
You can click here to pre-order Lafko's new book, "People First: A Proven Method for an Exceptional Healthcare Practice."
- How emotional intelligence can help healthcare professionals cope with the pandemic
- Why emotional intelligence/EQ matters more than ever
- Maximizing Performance Management
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The MGMA Insights podcast is produced by Daniel Williams, Rob Ketcham and Decklan McGee.