OR Portland Summit

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OR MGMA Webinars

Embezzlement in medical practices is more common—and more preventable—than most physicians realize. It rarely looks dramatic. Instead, it develops quietly over time through small gaps in systems, limited visibility, and well-intentioned trust.

In this session, Jill Arena, CEO of Health e Practices and host of the Medical Money Matters podcast, breaks down how embezzlement actually occurs inside medical practices, where the highest-risk areas exist, and why even well-run organizations are vulnerable.

Through real-world case examples and practical frameworks, participants will learn how to identify early warning signs and implement right-sized internal controls that protect the financial health of the practice—without adding unnecessary complexity or slowing operations.

This is not about mistrust. It’s about building systems that create clarity, accountability, and confidence—so physicians and practice leaders can focus on delivering excellent care while ensuring the business is secure and sustainable.

Make sure to register here, and we look forward to seeing you at the webinar!

It has been 10 years since the Institute of Medicine published Improving Diagnosis in Health Care, declaring diagnostic improvement a professional, moral, and public health imperative—yet diagnostic error remains a major cause of malpractice claims, raising the question: “Are we missing something?”

Analysis of 6000+ malpractice claims (2020–2024) shows office-based care accounts for the largest share of diagnostic-related claims (34%) and highest costs, largely due to deaths and severe injuries. The data reveals key vulnerabilities often missed in real time, including ineffective histories, incomplete assessments, missed consultations, and cognitive bias.

Using a data-informed approach, this session highlights diagnostic error patterns in ambulatory care through real case scenarios, showcases proven patient and provider protection strategies, and concludes with a practical self-assessment tool for participants.

A decade after the Institute of Medicine’s call to action, persistent diagnostic error underscores the complexity and urgency of the issue. Addressing core vulnerabilities, reducing bias, and improving fragmented processes are essential to safer, more reliable care and fewer claims.

Make sure to register here, and we look forward to seeing you at the webinar!