OR MGMA Webinars
January 13, 2026
Breaking the Burnout Cycle: A Personalized Plan to Restore Energy, Purpose, and Patient Care
Burnout in healthcare follows a predictable path, from manageable stress to complete exhaustion. One of the most overlooked and dangerous stages is Stable Misery®-the stage where you're still functioning but emotionally disconnected and running on autopilot.
But burnout isn't just about workload-it's about the survival habits that take over under chronic stress, shaping how healthcare professionals work, rest, and connect. This session introduces the Burnout Navigation System, helping professionals recognize where they are in the burnout cycle, spot early warning signs, and create a personalized recovery plan to restore energy, purpose, and balance-without compromising patient care or professional success.
Key takeaways include:
- Reveal what's actually needed to break burnout cycles-beyond self-care and resilience.
- Uncover the hidden survival habits fueling exhaustion.
- Understand why burnout affects every part of life--from patient outcomes to home life.
- Develop a personalized burnout recovery plan that improves well-being, performance, and patient care.
ACMPE Credit - 1.0
January 13, 2026, 12:00PM PDT, 1:00PM MDT
Speaker: Dr. Lynyetta Willis, Psychologist & Leadership Coach
January 27, 2026
Navigating Peer to Supervisor Transitions
- Learning Objective 1: Role Identity & Mindset Shift
- Participants will be able to articulate the key differences between peer and supervisor roles and identify at least three strategies to successfully shift their mindset from coworker to leader.
- Learning Objective 2: Communication & Relationship Management
- Participants will be able to demonstrate effective communication techniques for addressing role changes with former peers, including setting boundaries, maintaining trust, and giving constructive feedback.
- Learning Objective 3: Leadership & Performance Management Skills
- Participants will be able to apply core supervisory skills--such as delegation, coaching, and performance evaluation-to real-world scenarios involving former peers, ensuring fairness and accountability.
ACMPE Credit - 1.0
January 27, 2026, 12:00PM PDT, 1:00PM MDT
Speaker: Carolyn Bruebaker Moore
February 12, 2026
Physician Burnout: It's Not a Personal Failing, It's a Systemic Crisis
Medical practices are facing tighter margins, shifting payer rules, and smaller billing teams. This in-person event will break down the most common and costly denial trends in 2025—and give you practical, proven strategies to recover revenue faster, even when resources are limited.
Key takeaways include:
- Top preventable denial types across multiple payers in 2025—and how to spot them before they cost you
- Why short-staffed billing teams often overlook easy-to-recover revenue
- Leveraging AI tools, clearinghouse alerts, and denial libraries to close gaps in staffing and speed resolution
- Real-world workflows used by practices to reduce denials without increasing headcount
CE Credits Available:
1 ACMPE, 1 ACHE, 1 PDC
February 12, 2026, 9:00AM PT
Speaker: James Muir, Senior Vice President of Physician Services, UnisLink