Kimberly McKenney, MBA, RHIA, CCS-P

Kimberly McKenney joined Conifer Health in 2021 as Senior Director of CDI and Coding Operations. In her role, Kimberly develops KPIs and engineers processes that ensure the physician-led CDI team exceeds metrics and achieves optimal performance while adhering to regulatory compliance requirements. She implements best practices to assist national team managers in meeting or exceeding operational metrics, including coding requirements defined in client service level agreements. Kimberly energetically establishes, builds and expands relationships with clients to deliver a complete coding solution. 

Kimberly has 19 years of experience in RCM, covering both physician and hospital. In addition to Physician Coding and CDI Operations, she has held numerous RCM leadership positions overseeing Hospital and Physician Billing, Clinical Denials, Coding Quality, Emergency Department Coding, and Outpatient Facility Coding. Her experience includes multi-hospital organizations, which include critical access and academic health centers, as well as multispecialty medical groups. Prior to joining Conifer, Kimberly spent almost 10 years working for Indiana University Health, focusing on their revenue cycle, a period which culminated as a Director in their Revenue Cycle Services division. She then spent nearly six years as a Director of Coding Operations and Coding Quality with Healthcare Administrative Partners.

Additionally, Kimberly is passionate about developing people. She is an experienced leader of teams sometimes exceeding 300 people, including global workforces. She tasks her teams to meet changing and challenging business demands, while focusing on continuous process improvement and optimization. She is also recognized as a Certified Coding Specialist and a Registered Health information Administrator through AHIMA.