Gautam “G” Shah joined NextGen Healthcare in 2026 as Chief Product and Strategy Officer. G is leading a significant expansion and evolution of NextGen’s award-winning portfolio of solutions—driving AI-led innovation that reimagines customer experiences and core platforms aligned to a rapidly changing healthcare landscape.

G has an established track record of bringing practices innovative solutions that drive tangible value and outcomes. His 25 years of global experience span product management, AI, digital transformation, clinical workflow optimization, healthcare finance, and patient experience solutions. He has been recognized as a Global Top20 CPO for 3 consecutive years by Products That Count, the world's largest nonprofit community of product managers.

Before coming to NextGen Healthcare, G served as Chief Product Officer at Carelon, where he led product strategy, lifecycle management, go-to-market, and product delivery across a broad portfolio, including analytics, behavioral health, clinical care, data, RCM, utilization management, and AI solutions. Prior to Carelon, G held executive product and business roles in health systems and clinical technology, as well as in other regulated industries.

G holds a Bachelor of Science in Engineering from California State Polytechnic University and an Executive MBA from Pepperdine University. He is a member of the Executive Council for Leadership Change (ECLC) and serves on the board of JCYC, an organization dedicated to enriching the lives of children and youth from diverse, multicultural communities throughout San Francisco. G also has ten patents granted for innovations in experience personalization and service delivery.