Christine Fontaine, CHFP, CRCR

Christine Fontaine is currently a Growth Enablement Solution Strategist at Waystar. As part of her role, she assists healthcare providers identify solutions to help optimize their revenue cycle. Waystar provides next-generation, cloud-based technology that simplifies and unifies the healthcare revenue cycle. Our platform removes friction in payment processes, streamlines workflows and helps improve financials for providers in every care setting. Prior to joining Waystar, she was Vice President, Revenue Cycle Solutions with Optum360. In this role, she ensured that RCMS delivers competitive healthcare services to the market while maximizing company resources, and reliably contributes to the business results and strategic plan of the organization. She oversaw the coordination of cross functional teams, and guided the development, launch, delivery, and operation of the RCMS service line. Christine served as the Director of Revenue Cycle Operations for Shore Health System, a member of the University of Maryland Medical System. In this role, Christine directed the Centralized Scheduling Department, Registration, Switchboard, Chargemaster Oversight, and Patient Financial Services departments at Shore Health System, along with running system initiatives related to the revenue cycle for UMMS. Christine has been in the healthcare finance field for over 20 years, in both physician and hospital business offices. She has held management positions at Memorial Sloan Kettering, Montefiore Medical Center, Cornerstone Treatment Facilities and Shore Health System/University of Maryland Medical System. Christine is a Certified Healthcare Financial Professional, and is actively involved in AAHAM and HFMA. She served on the HFMA Board of Examiners, National Advisory Council and Revenue Cycle Forum. She has presented at HFMA, AAHAM, Meditech and other conferences on various topics related to revenue cycle operations.