Healthcare leaders feeling the pressures of a competitive labor market and stagnant reimbursement rates report they are not prepared to make a switch to a new EHR or practice management (PM) system in the coming years, but they do find value in the elimination of manual work when they invest in new platforms to save operational costs.
Laserfiche, the leading SaaS provider of enterprise content management and business process automation, partnered with MGMA, in 2023 to better understand the opportunities and challenges for medical practice leaders in evaluating their platforms for workflow, electronic forms, document and records management and more.
The findings of a May 2023 survey of medical practice administrators, physicians, billing and coding leaders and health information technology (HIT) workers for their views on EHR and PM systems, business automation and more are chronicled in this report, including:
- What is their current level of satisfaction with these systems?
- What improvements are these healthcare leaders looking for in new platforms?
- What are their priorities when looking to invest in new platforms or integrations?
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