Skip To Navigation Skip To Content Skip To Footer

    Make Smarter Staff Compensation Decisions. Register Now for the webinar

    Humanizing Lean Leadership in Healthcare

    Owen J. Dahl, MBA, LFACHE, CHBC, LSSMBB

    Book

    ISBN: 978-1-56829-073-7

    SKU: 1061

    Non-Member Price$94.00

    Member Price$74.00

    Package

    SKU: PK1061

    Non-Member Price$120.00

    Member Price$100.00

    eBook

    ISBN: 978-1-56829-074-4

    SKU: E1061

    Non-Member Price$79.00

    Member Price$62.00

    Formats:

    Book
    Non-Member Price:

    $94.00

    Member Price:

    $74.00

    Package
    Non-Member Price:

    $120.00

    Member Price:

    $100.00

    eBook
    Non-Member Price:

    $79.00

    Member Price:

    $62.00


    Description

    Humanizing Lean Leadership in Healthcare is an essential guide for healthcare leaders striving to integrate Lean principles with compassionate, people-centered leadership. This book offers a deep dive into the history and core concepts of Lean Six Sigma, tailored specifically to the complexities of the healthcare industry. From understanding foundational principles to applying cutting-edge tools and techniques, readers will gain the knowledge needed to lead transformative projects with precision and care. 

    This book extends beyond strategy and into the heart of any successful Lean initiative—people and culture. Learn how to build engaged, high performing teams while fostering continuous on-the-job learning and improving communication and time management for your medical practice. As healthcare professionals navigate the challenges of Lean implementation, this book provides practical methods for measuring success and ensuring a robust return on investment. With a forward-looking model for sustainable growth, Humanizing Lean Leadership in Healthcare empowers readers to lead with empathy and effectiveness, driving continuous improvement while honoring the human side of healthcare. Whether you’re new to Lean or a seasoned practitioner, this book is a roadmap to creating a more efficient, patient-focused healthcare system.


    Table of Contents

    Chapter 1: Lean Six Sigma Definitions and History
    Chapter 2: Understanding Lean Principles in Healthcare
    Chapter 3: DMAIC Tools and Techniques for Project Management
    Chapter 4: A Roadmap for Leading Change with Lean Principles
    Chapter 5: Humanizing the Lean Leadership Strategy
    Chapter 6: Lean Team Building and Engagement
    Chapter 7: Learning Lean Through Coaching and Mentoring 
    Chapter 8: Improved Communication and Time Management
    Chapter 9: Return on Investment in a Lean Project
    Chapter 10: A Model for Moving Ahead


    Shipping Information

    Member Pricing: 
    MGMA members enjoy FREE standard shipping on all purchases. 

    Standard and express shipping options are available to customers:
    Standard shipping:
    $9.50 (5-7 business days)
    Two-day shipping: $20.00
    Overnight shipping: $25.00 (excludes Saturday delivery)

    Please call the MGMA Service Center for an international shipping quote.
    Toll-free:
    877.275.6462, ext. 1888
    Email: service@mgma.com


    Accessing Your eBook

    After purchasing an MGMA eBook, your files will be available in your account for easy access at any time.

    To access your eBook:
    • Sign in to your MGMA account
    • Visit My Dashboard
    • Download your eBook from your Digital Library

    eBooks are provided in standard formats (such as PDF and EPUB) and can be read on most computers, tablets, and mobile devices using your preferred eReader app. Format availability varies by title.


    Refund Policy

    All eBook purchases are non-refundable due to the immediate access and downloadable nature of digital content.

    Contact the MGMA Service Center for print purchase refunds, assistance with accessing or downloading your eBook, or any general questions:
    Toll-free:
    877.275.6462, ext. 1888
    Email: service@mgma.com


    Owen J. Dahl

    Written By

    Owen J. Dahl, MBA, LFACHE, CHBC, LSSMBB

    Owen Dahl is a principal of Owen Dahl Consulting, in The Woodlands, Texas and the authored or co-authored several books related to medical practice management his most recent is “Humanizing Lean Leadership in Healthcare” available through MGMA where he is an active consultant. Owen has 55 years of experience in consulting, running a medical billing service and managing medical practices. As a keynote and webinar speaker he focuses on issues related to strategic planning, Lean and Six Sigma, culture, human resource management, financial management, revenue cycle, and patient and employee engagement. He is an adjunct professor at several colleges and universities. Owen received his bachelor’s degree in Hospital Administration at Concordia College, Moorhead, MN, and his master’s from the University of Northern Colorado. He has done additional studies at Nova Southeastern University, is a Fellow in the American College of Healthcare Executives and a Certified Healthcare Business Consultant. He is a member of the Medical Group Management Association. He served in the USAF.



    An error has occurred. The page may no longer respond until reloaded. An unhandled exception has occurred. See browser dev tools for details. Reload 🗙