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Addressing clinician burnout with a focus on their calling to medicine
Objective data to justify evolving staffing needs: A matrix approach from MU Health Care
Has the trend toward incentives in advanced practice provider compensation lost steam?
Building a robust RFI process and RFP for a new EHR system
Leadership development can happen at all levels of the medical practice
Regular auditing of payer payments crucial to ensure accurate reimbursement
Not satisfied with your practice culture? Your mission, vision and values might be due for a check-up
Medical practice leaders attuned to cyberattacks, recovery after a rocky 2024
No-show fees in medical practices on the rise to balance bumpy attendance rates
Mindful Medicine: Resilience on Everest and in healthcare with Dr. Mimi Zieman
Unpacking 2025 nurse compensation trends in medical groups
Selecting new technology starts with a clear process to evaluate and select solutions
Business Solutions: Transforming healthcare operations through automation with Dr. Michael Blackman
Unlocking the potential of healthcare price transparency data
Shortening wait times for appointments: Patient access strategies for 2025
Business Solutions: Transforming care delivery with innovative staffing approaches
Automating and outsourcing medical practice revenue cycle management: Building partnerships for financial success
Putting the power of scheduling into patients’ hands
Member Spotlight: Adam Pople on burnout, resource management and mentorship
Celebrating a lifetime of leadership: Steve Dickens reflects on career lessons and changes in healthcare
Member Spotlight: Tulika Vohra on her journey from real estate to healthcare management
AI that directly aids patient visits is top priority for medical practice leaders
MGMA Insights: Unlocking the potential of time-based billing with Dr. Tej Singh
The value of internships, fellowships and mentoring for medical group practice administration
MGMA Member Spotlight: ACMPE Forum Representative of the Year Karen Bowman
Member Spotlight: Late career healthcare leadership with Christi Siedlecki
What to Expect at Leaders Conference on Tuesday, October 8
MGMA Insights: Harwick Award winner Anu Banerjee on empowering patients through digital health solutions
Reshaping your medical practice staffing strategies for 2025
MGMA Insights: Leading from the middle with Lonn McDowell
Action steps for medical practices facing hurricanes and storm flooding
The strategic advantage of GPOs for medical practices to navigate the age of inflation
Member Spotlight: Building resilience for early careerists with Melinda Mastel
Women in Healthcare: Jenny Reese on empowering physicians and promoting well-being
Leadership growth: Strategies for better access, revenue enhancement and patient satisfaction
Women in Healthcare: Building Physician Collaboration Through Transparent Leadership
Effective strategies for de-escalating patient interactions in medical practices
Member Spotlight: Jojy Schless on her journey from social work to healthcare leadership
Elevating medical assistant roles: Expert advice from Don Balasa
Consultants Corner: Key strategies for optimizing compensation and benefits with Sharon Sagarra
MGMA Member Spotlight: From front desk to C-Suite with Tracey Schwartz
MGMA Insights: Stewart Gandolf on the keys to successfully market your medical practice
Member Spotlight: Bill Kenney on developing a successful employee wellness program
Member Spotlight: Enhancing healthcare outcomes through teamwork and innovation with Lisa Stockdale
Nearly all medical groups still feeling the squeeze of rising operating expenses
MGMA Insights: Leveraging face-to-face conferences to elevate medical practice expertise
Business Solutions: Leveraging AI for a cutting-edge patient experience
Healthcare workers’ benefit offerings go largely unchanged in 2024
Building a framework to develop a new generation of physician leaders
Member Spotlight: Developing and retaining top talent in your medical practice
Ambient technology’s role in the ongoing AI revolution in healthcare
MGMA Insights: Mastering the fine art of small talk with Debra Fine
Consultants Corner: Putting people first for better healthcare outcomes
ChatGPT and the future of healthcare: A conversation with Dr. Robert Pearl
Women in Healthcare: A holistic approach to healthcare with Dr. Lucy McBride
Humanizing healthcare through culture, empathy and technology
Member Spotlight: Humanizing healthcare through culture, empathy and technology
Mindful Medicine: Cultivating an open mind when discussing racial disparities in healthcare
Healthcare Project Management Toolkit
Accurately predicting no-shows with advanced analytics to address patient access
Leveraging innovation and compassion: Insights from Future Five Award honoree Neil Mecwan
Women in Healthcare: A Conversation with Adrienne Lloyd
EHR usability, patient communications and billing outrank AI as top tech priorities at some medical groups
Building a robust medical coding education program for providers and staff alike
A successful Leaders Conference, powered by you
What to Expect at Leaders Conference on Tuesday, October 24
More job openings, fewer candidates means more time spent by medical group leaders on recruitment
Medical groups’ productivity still struggling in 2023 amid staffing shortages
Medical Group Interviewing Toolkit
What you should know about Hispanic Heritage Month in healthcare
What do payers think about the future of APM adoption?
Medical group leaders describe evolving responses to the dual challenges of staffing, rising expenses in 2023
The top priorities for medical group leadership development in 2023
Behavioral health care integration continues in medical groups’ post-pandemic world
Medical groups prepare as a summer COVID mini-surge spills over into fall
Consultants Corner: Dr. Chris Senkowski on rural healthcare and physician leadership
Patient no-shows holding steady at medical groups in 2023
Is an in-house leadership development program right for your medical group?
Heritage months and healthcare: It’s about our patients and ourselves
What is Disability Pride Month?
Create and sustain a successful leadership development institute
Drug supply shortages still widespread across medical groups
Pace of employee benefit additions cools in medical groups in 2023
MGMA Stat: Measuring the Impact of the COVID-19 Pandemic
Medical practice managers focused on building their leadership traits in 2023
Nearly half of medical groups tie physician compensation to quality performance
Formalizing your physician retention strategies amid worsening shortages
Measuring the rising costs of health IT compliance in medical groups
Mask requirements remain in half of medical groups three years into COVID-19
Healthcare’s labor pains supplant COVID-19 as key reason for diversity work stalling
Healthcare’s staffing shortage sees ongoing demand for contract, locum tenens work in 2023
Foundational benchmarks and KPIs for medical practice operations in 2023
All healthcare leaders make time for professional growth — here are 10 of MGMA’s top resources
Optimizing provider staffing, patient scheduling and communication for improved patient access
Activating patients for necessary care and visit adherence
Improving medical practice culture through best practices in data standardization and visualization
What’s your 2023 resolution for improving patient experience in your medical group?
The Great Resignation and healthcare executives: Who’s going to fill their shoes?
What’s holding back medical group productivity? It’s people more than the pandemic
Having trouble hiring practice staff? It might be time to update job descriptions
Telehealth utilization and patient demand in 2023: Best guesses and best practices
Amid staffing shortages, it’s time to help patients help themselves via self-service tools
Where do you see your practice going? A vision statement can help guide you
How medical practices are adapting to the surge in demand for behavioral health services
Building a bench of next-generation medical practice managers
Burnout-driven physician resignations and early retirements rising amid staffing challenges
MGMA poll: An almost universal financial pinch on medical practices as inflation rises
Getting a handle on quality and value-based analytics in your medical group practice
Digital check-in can boost patient satisfaction and practice efficiency amid staffing shortages
Outsourcing, automation may provide help to short-staffed practices
Mitigating the many costs of turnover by investing in leadership
Leveraging value-based care data analytics to improve outcomes
From analytics to execution: Starting a new ambulatory network
As compensation competition continues, medical group leaders say staff turnover not easing up yet
Omicron and staffing woes weigh heavily on medical practice COVID-19 vaccination policies
Developing your medical group’s value proposition to support payer contract negotiation strategy
Getting physicians onboarded, aligned and engaged
Achieving success in a physician-led ACO
Strategies for accurately and compliantly coding for HCCs and E/M changes
One year into COVID-19 vaccinations, most medical practice workers are protected
Even as COVID-19 pandemic eases, a physician burnout epidemic continues
Staffing, uncertainty among top pandemic challenges for medical groups heading into 2022
With emergency resources strained, it’s time to be prepared for disaster
Moving the needle: FDA approval prompts more COVID-19 vaccine requirements for healthcare workers
More than half of practices report credentialing-related denials on the rise in 2021
Most practices raising starting physician salaries rather than boosting bonuses, loan assistance
What we learned in a healthcare crisis: Current patterns in value-based care
From cyberattacks to planned outages, medical practices need a plan for EHR or PM system downtime
The role of a rules engine in transforming the patient care experience
Beyond the bot: Virtual assistant success in patient engagement and boosting post-pandemic revenue
Deal or no deal: COVID-19’s impact on the pace of consolidation in healthcare
Has the drive toward diversity stalled during the COVID-19 pandemic?
Navigating the physician compensation impacts from E/M office visit and 2021 Medicare PFS changes
Restoring balance: 2021 E/M changes and the elephant in the room for medical practices
Bracing for the silver tsunami: Maximizing revenue while facing a shifting payer mix
How A.I. chatbots are transforming the healthcare revenue cycle
Nearly half of America’s doctors are busier than ever as COVID-19 recovery continues
Healing moral injury: What should your strategy to reduce physician burnout look like?
Executive Session: Navigating a successful merger with leaders focused on being patient-driven
Is there room to grow with remote patient monitoring as COVID-19 continues?
Billing and Coding for COVID-19 Toolkit
Cultivating a culture of learning through mentoring and coaching
6 keys to addressing denials in your medical practice’s revenue cycle
Better claims and collections in a post-COVID-19 world
Updating your game plan for APP compensation
COVID-19 Vaccine Billing and Coding Reference
Assembling the next generation of CINs: A patient-centric foundation is still needed for clinically integrated network success
Measuring the toll COVID-19 took on the physician workforce
Patients and medical practices staying in touch remains vital as COVID-19 pandemic continues
Almost one year into COVID-19, patient satisfaction with telehealth growing
Is the telehealth boom set to continue in 2021? Congress and consumers will help decide
How your providers and practice staff talk about COVID-19 vaccines might make all the difference
Keeping patient payments coming despite a sluggish economic recovery
Are your providers ready for new outpatient coding and documentation standards?
What healthcare consumers want in 2021
Is more better? How new information sharing rules will affect mental health providers
Stark Law change may fuel confusion over ancillary compensation
Strategies to convince hesitant patients to get the COVID-19 vaccine
Physician compensation plan essentials for 2021 market forces
New year’s resolution: Optimizing audits of your medical practice’s payer contracted rates
Navigating to a post-COVID-19 financial reality in healthcare
COVID-19 vaccine deployment: What’s next as we head into 2021?
COVID-19 vaccine policy: Is your medical practice ready?
Scaling back to bend the cost curve: Getting to total cost of care 2.0
MGMA Stat 2020 Year in Review: Through Hardships to the Stars
What medical practices are adding in 2021 to improve patient experience
2021 Medicare Physician E/M Fee Schedule Analyzer Tool (Non-facility)
2021 Medicare Physician Fee Schedule (PFS) Tool (Facility)
2021 Medicare Physician Fee Schedule (PFS) Tool (Non-facility)
Finding “hidden treasure” by uncovering and fixing the sources of claim denials
The COVID-19 pandemic’s impact on healthcare practice ownership
Provider-Patient Relationship Termination Toolkit
Party in a pandemic? How to boost medical practice staff morale for the holidays
The road to practice excellence: Profitability, productivity, operations and value
Remembering Austin Ross (1929-2020), former MGMA Board President
Don’t sweat the small charges: Effective card on file collections amid COVID-19
“Where’s my vaccine?” Shipment delays disrupt plans for flu vaccine clinics
COVID-19: Tracking the extra supplies, staff time needed to keep outpatient offices safe
The most important and effective security tools are your medical practice’s staff
Enhancing patient experiences with digital innovation and the human touch
Practical steps for remote patient monitoring service line success
Prescription affordability and price transparency tools in EHRs
Reassessing space needs for your medical practice post-COVID-19
A blueprint to improve the patient financial experience
The rising price of keeping your practice safe: Managing PPE cost increases
Battling Bias: Racial bias and its effects on patient care
Updating check-in policies amid COVID-19 means a fresh take on patient experience
Battling Bias: Sustaining inclusion through organizational culture
Empathetic access: The right attitude and less waiting are keys to bringing patients back amid COVID-19
Thriving in tough and challenging times
Disaster-ready: Rural clinics react to dual threats from deadly storms and COVID-19
Most COVID-19-related staff compensation cuts were limited, temporary
Battling Bias: Building diversity in recruiting and hiring
COVID-19: Pandemic prompted compensation drops for practice executives, managers
Long-term COVID-19 recovery for medical practices: Handling phased reopening and ramping up telehealth
Medical Practice COVID-19 Recovery Toolkit
COVID-19 Recovery: Patient engagement best practices and sample scripts
COVID-19 Recovery: Medical Practice Planning Checklist
COVID-19 Recovery: Productivity Calculator
Battling Bias: How intuition and unintentional biases can shape how decisions are made
COVID-19 Recovery: Patient Engagement Flowchart
Rising above: Telehealth cited as top initiative for helping medical practices through COVID-19
COVID-19 Employee Temperature Log
Bringing patients back: What patients want and expect during and after COVID-19
Payer rules, patient ease of use top telehealth challenges for medical practices
Masks remain a top challenge in medical practices’ quest to secure PPE, supplies
COVID-19’s impact on provider compensation
COVID-19: Sample Letter for Reopening a Practice
Best practices for primary care telehealth during COVID-19
As patients slowly return for in-person visits, volumes and revenue remain a major focus for medical practices
Addressing cashflow challenges in medical groups during and beyond COVID-19
COVID-19 Medical Practice Reopening Checklist
Optimizing your telehealth services during COVID-19 and beyond
Front office scripting for telehealth during COVID-19
Reopening During the COVID-19 Pandemic Toolkit
Should workers with COVID-19 exposure keep working? When should a quarantined worker come back?
COVID-19: Keeping ‘a unified voice’ across a multispecialty clinic’s operations during the pandemic
Critical Infrastructure Essential Worker Letter Template
COVID-19: Did the healthcare system let down providers fighting on the front line?
COVID-19 Hospital Setting Checklist
COVID-19 Physician Office Checklist
COVID-19 Practice Communication Templates
COVID-19: Flattening the curve for America's elderly patients through quarantine and isolation
COVID-19: What healthcare leaders need to know about telehealth and the CMS policy changes
The right tools for the job: Securing personal protective equipment and supplies to treat COVID-19
Ask an Advisor: Medical assistants administering injections
Handling staff shortages in your medical practice amid COVID-19
COVID-19: How one of Northern California’s largest health systems is responding to the crisis
Ask an Advisor: Who should a chief nursing officer report to in a large medical group?
‘COVID-19 has pretty much taken over my life’: A practice administrator’s perspective
Making a bundle: Unpacking the reality of commercial bundled payments
Ask an Advisor: APP models for cardiovascular and thoracic surgery programs
Want to boost employee morale in your practice? Start by listening
Ask an Advisor: How soon should my medical practice respond to patient complaints?
Ask an Advisor: Signing consent to treat forms in a pediatric practice
Building a request for proposal (RFP) for a new EHR system
MGMA Awarded American Heart Association Workplace Health Achievement Index Award
Achieving ROI on value-based payer contracts
Managing your commercial value-based payer contract requirements
Premium pressure: Practice leaders weigh in on the state of medical malpractice policy costs
The value of the ACMPE program: Strengthening your organization through board certification
The value of the ACMPE program: An investment in your future
The value of the ACMPE program: Expanding your career path
The value of the ACMPE program: Am I ready for board certification?
Ask an Advisor: Licensing physicians for out-of-state phone consultations
Case study: Renal physician compensation benchmarking for a growing practice
Controlling your panel: Are physician shortages creating more patients per doctor?
Telepsychiatry for FQHCs: A boost to patient access and collaborative care
Adapting to today’s self-service technology
Getting beyond the hype around artificial intelligence: 9 key takeaways from industry experts
When ICE shows up at your clinic or hospital
Better compensation plans for physician practice success
Healthcare leaders point to their biggest revenue cycle challenges
Are nontraditional payment options gaining a foothold in medical practices?
Developing a payer contract termination strategy
Be the spark: Where healthcare transformation heads after MGMA19 | The Annual Conference
Benchmarking for Success
Embracing risk to succeed in value-based care
Objectives and obstacles in strategic planning meetings
The role of professional intimacy in patient experience
Executive Session: Interpreting the data behind practice losses with Timothy Smith
Understanding the major challenges and evolving regulatory landscape facing physician groups
Working toward real-time data: The community oncology medical home
Improving patient engagement through check-in technologies
Executive Session: Digging deeper into the secrets of staffing success
Executive Session: Jim Trounson on the future for entrepreneurial physicians
Executive Session: Nate Moore on data in healthcare
Insights: Key strategies for physician development
Insights: How to improve patient access while reducing staff burnout
Insider: Mark Davis on behavioral health integration in a medical practice
Insider: Elizabeth Woodcock on patient access
Bill Benjamin on emotional intelligence in a medical practice
Insider: Mac Knight and Bill Waters on clinical integration models
Factors of a positive culture
Insider: Tim Smith on physician practice losses
MGMA insider: Contracting and compensation in a medical practice
Financial keys to success
Steps to stronger cybersecurity
MGMA insider: Medical coding essentials for the non-coder
Video: Adding partners in value based care
Video: Building a lean patient flow system
Utilizing patient financing to drive patient experience
Video: Coordinating chronic care delivery
Discover the KPIs to review to improve efficiencies in revenue cycle management
Q&A with Simon Sinek: Sustaining culture
As Florence bears down on East Coast, a reminder to medical groups to be prepared for disaster
Ask an Advisor: Can patients waive their rights by posting an online review?
MGMA Stat poll indicates widespread use of patient wait lists for next-available appointments
As patients update coverage, who handles your insurance verification?
The patient experience, from check-in to checkout
The rationale for charging beyond your highest payer's allowable
Should you offer self-pay discounts?
Pre-verifying eligibility and benefits
Malpractice insurance: 8 considerations before purchasing a policy
Body of Knowledge Review Series: Risk and Compliance Management, 4th Edition
Body of Knowledge Review Series: Financial Management, 3.5 Edition - eBook
Body of Knowledge Review Series: Human Resources, 3.5 Edition - eBook
Body of Knowledge Review Series: Risk and Compliance, 3.5 Edition - eBook
Sample Interview Questions for Front Office Staff in a Medical Practice
Sample Interview Questions for Clinical Positions
Spanish language good faith estimate resources
Employee Satisfaction Survey Template
Sample Exit Interview Questions for a Medical Practice
2020, 2021 and 2022 wRVU Variance Calculator
Sample Vaccine Policy and Statement for Patient Retention
Population Growth Analysis Tool
Training for a New Provider Checklist
Medical Practice Pro Forma Template
2021 E/M Coding Quick Reference and Crosswalk Guide
Form: Refusal to Consent to Vaccination (Pediatrics)
Form: Refusal to Consent to Vaccination (Adults)
Sample Vaccine Policy and Statement for Patient Termination
Screening Patients for Contagious Disease or Possible Exposure
2021 E/M Outpatient Office Visit Codes FAQ
E/M Audit Worksheet (2021 to Present)
COVID-19: Practicing self-compassion and leadership under pressure during a crisis
Modifier Rate Reduction Information Sheet
Ask MGMA
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