This member-exclusive webinar — recorded on January 20, 2026 — is eligible for ACMPE and CEU credit.

Managing disruptive behavior among physicians is essential yet challenging for healthcare leaders. This session provides an actionable framework to confidently address such behaviors and foster a collaborative, productive, and safe work environment. Through practical examples and real-world scenarios, participants will learn proven techniques for assessing disruptive behavior, conducting difficult conversations effectively, and turning challenging situations into opportunities to enhance organizational culture. By leaning into these challenging conversations, leaders can create healthier, purpose-driven environments that enhance engagement, quality outcomes, and overall team morale to help drive company success. Attendees will leave equipped with the skills to handle these complex interactions with confidence, building resilient teams grounded in respect, collaboration, and a shared commitment to collective success.

This 60-minute webinar will provide you with the knowledge to:

• Use techniques for tailored interventions that assess disruptive physician behavior
• Demonstrate the best practices for initiating and guiding difficult conversations with disruptive physicians, avoiding common pitfalls
• Employ strategies that transform disruptive incidents into opportunities for building positive, collaborative workplace culture

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must watch the recording and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• CEU, generic continuing education credit

For detailed continuing education credit information, click here.

This member-exclusive webinar consisted of a 60-minute presentation and question-and-answer session.

You will receive informational emails with instructions to access the recording and related resources, as well as steps to claim continuing education credits.