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If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.

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This webinar – scheduled for April 30, 2026, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE, ACHE (live only), CME (live only), CPE (live only), PDC (live only) and CEU credit, and will be made available as a recording.

Managing workforce operations across multiple locations is increasingly complex, especially when scheduling, time tracking, payroll, and credentialing are disconnected or manual.

Join Dr. Pat Hunt, CMO at QGenda, for an engaging fireside chat with Samantha Duran, COO of Coachella Valley Anesthesia, as she shares how her team streamlined workforce operations across a rapidly growing, multi-site healthcare organization.

With well over a decade of experience in healthcare operations, Samantha will offer a candid look at the challenges of managing complex schedules, varied compensation models, and fragmented credentialing processes, and how consolidating these workflows into a single, unified platform created new levels of efficiency, visibility, and control.

In this session, you’ll learn how her organization:

• Reduced administrative burden with automated scheduling and real-time visibility across sites
• Simplified complex time tracking and compensation workflows, eliminating hours of manual effort
• Leveraged data to uncover productivity insights and support more informed staffing decisions
• Centralized credentialing to improve access, collaboration, and onboarding timelines

Whether you’re scaling your organization, navigating operational inefficiencies, or looking to make more data-driven workforce decisions, this session will provide practical insights from a leader who has successfully connected the pieces of workforce operations.

This 60-minute webinar will provide you with the knowledge to:

• Recognize the impact of disconnected workforce systems on efficiency and cost
• Identify strategies to streamline scheduling, time tracking, and credentialing
• Leverage data to improve staffing decisions and workforce productivity

Brought to you by QGenda

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• ACHE, American College of Healthcare Executives Qualified Education
• CME, licensed physicians (MD/DO)
• CPE, Continuing Professional Education for accountants
  • Attendance at the live instructor-led program 
• CEU, generic continuing education credit
• PDC, professional development credits for the Society for Human Resource Management (SHRM)

For detailed continuing education credit information, click here.

**PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.

This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.

Review this resource for participating in Zoom Webinars or test your connection here.

This webinar is sponsored by QGenda. There is no registration fee.

Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org 

Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.