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    Finding the Formula for Effective Denials Management – on demand


    SKU: O25WEB01





    Available Credits
    • ACMPE: 1.00
    • CEU: 1.00


    This webinar — recorded on July 9, 2024 — is eligible for ACMPE and CEU credit.

    Healthcare providers have seen a steadily rising tide of claim denials in recent years, posing a daunting challenge that results in many denials never being reworked. In this presentation, industry experts will review the current denial trends for revenue cycle managers and detail a balanced, proactive approach to denials management that incorporates the right technology, processes and people to drive positive outcomes. The speakers will explore a case study of effectively leveraging technology and services in a hospital to successfully reduce denials by 30%.

    This 60-minute webinar will provide you with the knowledge to:

    • Discover the root cause of rising denials and common methodologies used in denials management
    • Use denials management technologies that are well-suited to specific organizational needs
    • Apply a denials management strategy that incorporates the right technology, process and professional staff

    Brought to you by Cognizant

    Continuing Education

    Delivery method: Internet Live Course | Group Internet Based
    Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
    Learning format: Traditional
    Prerequisites: A basic understanding of the topic or knowledge area.
    Advance preparation: None
    Duration: 60 minutes

    Claiming Credit: If you wish to claim continuing education credit, you must watch the recording and complete the session evaluation in order to meet the requirements of the accrediting organizations.

    • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
    • CEU, generic continuing education credit

    For detailed continuing education credit information, click here.

    Picture of Jennifer Hannah

    Jennifer Hannah
    Service Line Leader, Cognizant Revenue Cycle Management, Complex Denials

    Jennifer Hannah has more than 25 years of experience in healthcare revenue cycle. She has supported large hospital systems, private practices and hospital-based physicians in specialties such as dialysis, pain management and ophthalmology. At Cognizant, she leads the billing services and denials management teams for revenue cycle. Prior to joining Cognizant, Jennifer served as a vice president of revenue cycle, working in areas such as denials, AR follow up and underpayments. Jennifer’s expertise in financial reporting and cash collections has resulted in lower AR days and higher revenue for her many clients.

    Picture of Andrew Frost

    Andrew Frost
    Product Manager, Trizetto Provider Solutions, Claims Status

    Andrew Frost serves as Product Manager overseeing Cognizant’s TriZetto Provider Solutions’ Denials and Contract Management suite, designed to help clients with issues relating to preventing, managing and recouping payments for denials and contract underpayments. With more than 30 years in the healthcare IT industry, he has experience spanning product management, account management and sales. Prior to joining Cognizant, he spent time at Change Healthcare, GE Healthcare and IDX Systems. Andrew holds a bachelor’s degree from Union College and an MBA from Boston University.

    Technical Requirements

    This webinar consisted of a 60-minute presentation and question-and-answer session.

    You will receive informational emails with instructions to access the recording and related resources, as well as steps to claim continuing education credits.

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