MGMA Demo Day: Patient Intake and Virtual Assistant Solutions
09/11/2025
Webinar
PriceFREE
Available Credits
- ACMPE: 1.00
- CEU: 1.00
Description
Please log in, add this to your cart and complete the purchase to register.
If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.
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The live-only online event – scheduled for September 11, 2025 – at 12 pm ET (11 am CT, 10 am MT, 9 am PT) – is eligible for ACMPE and CEU credit, and will NOT be available on-demand.
Join us for MGMA Demo Day: Patient Intake and Virtual Assistant Solutions — a live, virtual event spotlighting the latest tools designed to transform patient intake and enhance front-office efficiency through intelligent virtual assistant solutions. On September 11th, leading technology providers will deliver 30-minute demonstrations to show how their platforms can simplify workflows, improve patient experience, and reduce staff burden.
What You’ll Learn:
- Explore emerging solutions for digital patient intake and front-office automation
- See how virtual assistants are being used to streamline communication and administrative tasks
- Compare capabilities across vendors to find the right fit for your practice
What to Expect:
- Live Demonstrations: Watch four expert-led demos showing how each solution can optimize patient engagement and staff workflows.
- Practical Insights: Discover how digital intake and AI-driven assistants can improve efficiency, reduce no-shows, and boost patient satisfaction.
- Interactive Q&A: Ask questions in real time and get direct answers from solution providers.
Don’t miss this opportunity to explore the technologies reshaping patient access and administrative support. Register today to reserve your spot for MGMA Demo Day!
Overview:
- 12:00 - 12:05 PM ET | Welcome
- 12:05 - 12:35 PM ET | Demo 1 - Presented by Zocdoc
- 12:35 - 12:45 PM ET | Break
- 12:45 - 1:15 PM ET | Demo 2
- 1:15 - 1:25 PM ET | Break
- 1:25 - 1:55 PM ET | Demo 3
- 1:55 - 2:05 PM ET | Break
- 2:05 - 2:35 PM ET | Demo 4
- 2:35 - 2:40 PM ET | Closing Remarks
Sponsored by:
Terms of registration: By registering for a complimentary sponsored online event, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference each individual company's privacy policy: Zocdoc
Agenda
Welcome & Opening Remarks: 12:00 PM ET
Craig Wiberg
Senior Editor, MGMA
Product Demonstration | Zocdoc: 12:05 - 12:35 PM ET
Alex Doyne
Chief Strategy Officer, Zocdoc
Danielle Brigandi
Enterprise Senior Account Executive, New Ventures, Zocdoc
Join Zocdoc for a live demo of Zo - the AI phone assistant that answers every call, eliminates patient wait times, and helps your practice book more appointments. Part of Zocdoc’s patient access platform, Zo turns your phones into a powerful tool for practice growth.
Attend this 30-minute demo if you're looking for a solution that:
- Replaces your IVR to answer all your calls simultaneously. Zo answers on the first ring, even during peak times. It’s smart call routing transfers calls to the right place - instantly. No automated menus, no waiting.
- Automatically schedules appointments in your EHR. With Zo’s industry leading automation, up to 70% of scheduling calls are resolved without human interaction, hold music, confusion, or callbacks. Appointments are booked directly into your EHR.
- Supports practice and speciality requirements. Zo supports provider and practice preferences, collecting insurance information and ensuring appointments are scheduled accurately within existing workflows.
- Escalates complex calls to staff. Zo recognizes complex or sensitive issues and seamlessly routes them to practice staff. By handling routine scheduling and FAQs, Zo frees up your staff to focus more specialized care.
- Powers growth across multiple patient access points. A one-time integration with Zocdoc supports all of our scheduling products across your phone, website, and top places patients search for care, including the Zocdoc Marketplace and Google.
Product Demonstration | TBA: 12:45 - 1:15 PM ET
Check back for updates!
Product Demonstration | TBA: 1:25 - 1:55 PM ET
Check back for updates!
Product Demonstration | TBA: 2:05 - 2:35 PM ET
Check back for updates!
Closing Remarks: 2:35 PM ET
Craig Wiberg
Senior Editor, MGMA
Continuing Education
Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 180 minutes
Claiming Credit: If you wish to claim continuing education credit, you must watch the recording and complete the session evaluation in order to meet the requirements of the accrediting organizations.
- ACMPE, medical practice administrators in certification and Fellowship through ACMPE
- CEU, generic continuing education credit
For detailed continuing education credit information, click here.
Technical Requirements
MGMA Demo Day is delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.
This online event will be hosted in Zoom Events. Each demonstration will consist of a 30-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.
Review this resource for participating in Zoom Events or test your connection here.
Refund Policy
MGMA Demo Day is a sponsored online event. There is no registration fee.
Live Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.
Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.