
Closing the Access Gap: Turning Patient Demand into Booked Appointments - on demand
Webinar
PriceFREE
Available Credits
- ACMPE: 1.00
- CEU: 1.00
Description
This webinar — recorded on September 23, 2025 — is eligible for ACMPE and CEU credit.
Patients are actively seeking care. Providers have availability. Yet the average wait time for an appointment remains 26 days. Why the disconnect?
This panel discussion brings together experts from Zocdoc, The Dermatology Specialists and Talkspace to examine the persistent “access gap” in healthcare. Despite growing patient demand, up to 30% of provider capacity goes unused — not due to lack of patients, but because of outdated, manual scheduling systems and fragmented access strategies.
Learn how leading healthcare organizations are closing this gap by modernizing access, automating scheduling, and increasing appointment volume — without overburdening staff. Hear how they are turning every access point into a measurable, bookable, and scalable channel for growth.
This 60-minute webinar will provide you with the knowledge to:
- Implement real-time booking strategies across digital access points to increase patient appointment volume
- Integrate EHR with centralized scheduling tools to streamline and scale appointment workflows
- Optimize operational efficiency by reducing administrative burden, improving patient conversion, and minimizing unused provider capacity
Brought to you by Zocdoc

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.
Continuing Education
Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes
Claiming Credit: If you wish to claim continuing education credit, you must watch the recording and complete the session evaluation in order to meet the requirements of the accrediting organizations.
- ACMPE, medical practice administrators in certification and Fellowship through ACMPE
- CEU, generic continuing education credit
For detailed continuing education credit information, click here.
Speakers
Technical Requirements
This webinar consisted of a 60-minute presentation and question-and-answer session.
You will receive informational emails with instructions to access the recording and related resources, as well as steps to claim continuing education credits.