Session Description:
Staffing challenges in healthcare go beyond filling open roles - they require sustainable strategies for recruitment, engagement, and retention. This session explores proven, data-driven approaches to attract mission-driven talent, strengthen team culture, and reduce turnover. Attendees will gain actionable tactics to modernize their hiring practices, enhance retention, and build a workforce prepared for long-term success.

Learning Objectives:
By the end of this session, participants will be able to:

• Understand what drives candidate decision-making and employee retention in healthcare.
• Leverage data and feedback to improve hiring and onboarding experiences.
• Implement proactive retention strategies to prevent burnout and turnover.
• Build a scalable recruitment strategy that aligns with organizational growth.

Speaker:
Annabel Nicolaides
Account Executive - Allied and Nursing, Medix

Kenny Peng
Account Executive - Allied and Nursing, Medix

Session Description: 
Outpatient organizations are navigating a rapidly shifting risk landscape where technology, documentation standards, and clinical practices are evolving faster than ever. This session highlights today’s most pressing risk-management hot topics; including the use of AI in clinical workflows, the challenges of electronic medical record (EMR) system conversions, informed consent and refusal requirements, off-label medication use, and the appropriate application and documentation of chaperones and interpreter services.

Participants will explore real-world pitfalls that commonly emerge in busy outpatient environments, such as documentation gaps, communication breakdowns, and inconsistencies uncovered through chart audits, and learn practical approaches to strengthening organizational readiness. The session will focus on scalable strategies that support outpatient settings, helping teams enhance patient safety, maintain compliance, and reduce both clinical and operational risk across their day-to-day practice.

Learning Objectives:

1. Identify current risk-management hot topics affecting outpatient settings.
2. Evaluate common outpatient-specific pitfalls.
3. Apply practical, scalable mitigation strategies.

Speaker:
Jessica Sofie, CPHRM
Senior Risk Consultant, Physicians Insurance

Kasey Schneider, MSN, RN, CPHRM, CPHQ
Clinical Risk Consultant, Physicians Insurance

Session Description: 
Forthcoming

Learning Objectives: 
Forthcoming

Speaker:
Kevin N. Villanueva, CISSP, CISA, PCI QSA
Principal, CliftonLarsonAllen LLP

Session Description: 
The AI era in healthcare is here—but making it work in practice is the real challenge. This session offers a practical tour of today’s AI tools with strategies for real-world clinical workflows, showing how they drive efficiency, improve care, and prepare organizations for what’s next.

Learning Objectives: 
- Identify current AI tools that are being successfully implemented in clinical workflows to improve efficiency and care delivery.

- Describe practical strategies for integrating AI into day-to-day clinical operations while maintaining safety, trust, and usability for clinicians.

- Apply lessons learned from real-world examples to guide or refine AI adoption efforts within their own healthcare organizations.

Speaker:
C. Becket Mahnke, MD
Chief Medical Information Officer, Confluence

Christopher Kelly, MD
Chief Health Information Officer, Oregon Health & Science University