Maintaining financial stability is a challenge for any healthcare provider’s office, especially in the age of patient consumerism. The increases in regulation and the transparency of medical care processes have given rise to healthcare consumerism, wherein newly empowered patients have control over their healthcare experience. Along with shifting reimbursement strategies and the increased demand on patient financial responsibility, improving your bottom line has become even trickier.
Every station in the revenue cycle has room for improvement, and it’s difficult to keep those processes efficient and optimized for maximum recoveries in conditions of continuous change. Whether you’re trying to appeal to the healthcare consumer, collect more data from patients, process insurance claims more efficiently or collect patient revenue, healthcare providers face many challenges, but there are several solutions to maximize revenue collection with the healthcare consumer in mind.