Knowledge Expansion

Structure for success: 10 lessons from a group’s PCMH transformation

Insight Article

Patient Access

Population Health

Lehigh Valley Physician Group in Allentown, Pa., was on the journey to embracing the Patient-Centered Medical Home (PCMH) model in fiscal year 2016. In an employed physician group of about 1,200 providers, 47 of the group’s 171 practice sites would transform in the coming years.

Jonathan Davidson, MA, CAPM, senior project manager for the group, said the concept was “about making sure that the care for … patients is effectively coordinated, especially through the primary care office, so that they are aware of all the different [types of] care that a patient would be getting.”

Davidson and Lori M. Hulse, MSW, MBA, CMPE, MGMA member, vice president of operations for the group, shared these 10 lessons from the group’s journey.

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About the Author

Chris Harrop
Chris Harrop
Senior Editorial Manager MGMA

Chris Harrop is senior editorial manager for Medical Group Management Association. In this role, he serves as editor of MGMA's flagship print publication, MGMA Connection magazine, and oversees the publications team that produces the MGMA Member newsletter, Executive View, Student newsletter. Prior to joining MGMA, Chris was managing editor of multiple community news organizations in the Denver metropolitan area. Email Chris Harrop.