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COVID-19 Practice Communication Templates

Member Tool - March 23, 2020

Policies & Procedures

MGMA Staff Members

These COVID-19 practice communication templates are available to help you communicate with your staff and employees regarding the outbreak of coronavirus (COVID-19). These should be modified to meet your individual need and situation. Please also be advised that the recommendations, guidance and laws in any individual state are subject to change at any time.

Patient Communication Sample Templates: These samples are designed to help you inform your patients by email/mail as to important items they need to be aware of as it relates to COVID-19.

Download the Patient Communication Sample Templates (PDF)

Staff Communication Template: This sample can be used to help you communicate with your staff regarding COVID-19.

Download the Staff Communication Template (PDF)

Temporary Practice Closure Template: This sample can be used by a practice in the event of a temporary closure if that were to become necessary or mandated.

Download the Temporary Practice Closure Template (PDF)

Sample Letter for Reopening a Practice: This sample letter can be customized for a practice to notify patients about reopening amid COVID-19.
Access the sample reopening letter

Staff Teleworking Template: This sample can be used to notify staff of the need to telework for healthcare settings where that may be applicable.

Download the Staff Teleworking Template (PDF)

Sample Teleworking Policy Template: This is a sample teleworking policy that can be adapted to meet the needs of an individual business.
Download the Sample Teleworking Policy Template (PDF)

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