August 2018 MGMA Connection magazine Human Resource Management MGMA members enjoy access to the following articles originally published in the August 2018 issue of MGMA Connection magazine: MGMA News: "A customer culture is good for everyone" Washington Link: "Make your voice heard: Tips on effective advocacy" Data Mine: "What is driving physician compensation?" Bright Ideas: "Recruitment and development with emotional intelligence measurement" Feature: "Keys to reducing and eliminating physician burnout" Feature: "Physician recruitment and retention: Two sides of the same coin" Feature: "Effective meetings: Building alignment, accountability and trust in your practice" Feature: "Applying emotional intelligence to boost your revenue cycle" Executive View: "Quality affirmation: A journey to ambulatory care accreditation" Insight: "Texting for appointment reminder and patient scheduling success" Discourse: "Care for caregivers: Proactive efforts to prevent physician, medical student and nurse suicide" Want a reprint PDF of any of these articles? Visit the MGMA reprints page. Have questions about submitting an article for consideration? Visit the MGMA publications author guidelines page.