Medical Group Management Association
Join Now
Now available! Access your Continuing Education all from one platform! Explore the new portal by clicking “Manage Education Credits” or “My Dashboard" under My Account.

Shifting to Value amid Pandemic and Staffing Challenges

Deep Dive - September 22, 2022

Staffing Models

Population Health


Value-Based Operations

The gradual shift to value-based care was slowed by the dual challenges of the COVID-19 pandemic and staffing shortages in healthcare, allowing traditional reimbursement models in primary care to remain as medical group leaders worked to overcome these new challenges. As recovery continues, value-based models — which base compensation on health outcomes and quality of care delivered — are poised to grow. 

Humana and MGMA report: Shifting to Value amid Pandemic and Staffing ChallengesLike most aspects of everyday life, the reality of medical groups’ approach to value-based care does not look the way it did prior to the pandemic. Beyond shifts in practice ownership and the several updates to practice facilities and safety measures to protect against COVID-19, the approaches to updating care delivery models has reflected the changes in staffing and further investments in digital health tools.

This report builds on a 2019 joint Humana-MGMA research study report that identified the necessary strategic changes to personnel (for care collaboration) and technological infrastructure (for quality data) for successfully shifting to a value-based care model in the primary care environment. New quantitative data from primary care groups that weathered the perfect storm of the pandemic and labor shortages is combined with direct insights from practice leaders on their journey toward value, the return on investment (ROI) thus far, and the changes required to sustain value-based initiatives in the face of unprecedented difficulties.

Download the full report (PDF)


Shopping Cart

Your cart is empty

Click here if your organization is tax exempt

A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888



Use two letter code for US states
Use three letter code for country
Use two letter code for US states
Use three letter code for country
Use two letter code for US states
Use three letter code for country

Grand Total:
Saved credit card is required for opt-in to autorenew.

Questions? Contact the MGMA Service Center for assistance during checkout or review our return policy for more information.




Thank you for your purchase! If you purchased an event, you will be receiving a follow-up email from our Learning Management System regarding the product/event purchased and no further action is required.