Skip To Navigation Skip To Content Skip To Footer
    Podcast
    Home > Podcasts > Podcasts
    Chris Harrop
    Chris Harrop


    Listen and Subscribe

    Apple PodcastsSpotifyGoogle Podcasts

    iHeart RadioStitcherTuneIn


    Front office positions in a medical practice are often the source of your highest levels of employee turnover.

    Recruiting and hiring for these positions is only one aspect of the job, though. Next comes onboarding and training.

    In this podcast episode, Elizabeth W. Woodcock, MBA, FACMPE, CPC, author of multiple books on practice management, discusses how Front Office Success, 2nd Edition, became the basis for a new online learning course, conveniently titled Front Office Success.

    Woodcock outlines how high-deductible health plans and increased patient financial responsibility make it more important than ever for your front office staff to understand how to communicate with patients about payments, as well as the importance of systems for managing phones, scheduling and more.

    Chris Harrop

    Written By

    Chris Harrop

    A veteran journalist, Chris Harrop serves as managing editor of MGMA Connection magazine, MGMA Insights newsletter, MGMA Stat and several other publications across MGMA. Email him.


    Explore Related Content

    More Podcasts

    Explore Related Topics

    Ask MGMA
    An error has occurred. The page may no longer respond until reloaded. Reload ๐Ÿ—™