2026 MGMA Summit
Digital Conference
Join us for 3 days of great education, community and problem solving with your peers! Below is the Summit 2026 schedule. Please check back often for schedule updates and adds!
June 2nd, 2026 – Day 1
Welcome | Day 1 | 9:40AM-9:50AM
Join conference Host and MGMA Senior Editor, Craig Wiberg as he walks you through what the next three days has in store!
A Series | 10:00AM – 10:50AM
A1: Detecting Revenue Cycle Leaks Before They Drain Your Bottom Line
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Interactive | Intermediate | Analysis
Speaker:
Nate Moore, CPA, MBA. FACMPE, President, Moore Solutions, Inc.
Is your revenue cycle under increased attack? Are your providers working harder and collecting less? Payers are increasingly using downcoding and other subtle tactics to reduce your revenue — often without practices realizing until it’s too late. Traditional canned reports can’t keep up. This session shows practice leaders how to build targeted emails, dashboards, and spreadsheets that help busy managers spot revenue leaks before they become financial floods. Attendees will explore practical strategies to track and respond to downcoding, denial trends, and other hidden threats to your practice’s finances. Through an interactive discussion and real-world examples from practices across the country, attendees will see how to identify, fix, and follow up on current challenges in revenue cycle management. They will leave with concrete ideas and tools to monitor the right indicators at the right time, and to respond proactively to today’s revenue cycle threats and opportunities.
- Analyze revenue cycle data sources to detect early indicators of leaks from downcoding, denials, underpayments, and other payer behaviors
- Organize dashboards, emails, and spreadsheets that surface key metrics in real time
- Test new tracking and reporting approaches from real-world examples at other practices
*This was a Conference favorite at the 2026 Finance Conference
A2: Session Details Coming Soon!
A3: Unlocking the Power of Real-Time Data
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Analysis
Speakers:
Brian Mitchell, SMB-A – Senior Director of Information Technology, OSU Physicians / OSU Wexner Medical Center
Pam Gray, BSBA, MSA – Senior Director, Practice Services, OSU Physicians
Data alone isn’t enough in healthcare today; organizations need agile, actionable analytics to drive decision-making in real time. OSU Physicians has developed a comprehensive suite of operational dashboards that span the full spectrum of physician business operations, including scheduling, referrals, call center performance, revenue cycle, clinical productivity, and regulatory oversight, so leaders leave meetings with answers, not more questions. This session will explore how OSU Physicians implemented a high-performance analytics platform with in-memory processing and an associative data model to deliver customized dashboards for the unique needs of physicians, administrators, and operational leaders. The platform unifies enterprise data from practice management, finance, HR, timekeeping, salary benchmarks, and regulatory systems into a single, self-service environment that enables rapid exploration and insight generation without heavy IT intervention or rigid data models. By reducing traditional custom report requests by 90%, OSU Physicians supported a wide expansion of new tools that have lightning-fast analytics performance across complex or "wide" transactional data, such as billing claims or revenue detail. Attendees will see examples of how a flexible associative engine reveals relationships across disparate data domains — such as correlating provider labor hours from timekeeping systems with patient encounter volumes and financial outcomes — to guide better decisions around staffing, efficiency, and compensation planning.
- Collect data from across the organization for use in high-performance dashboards
- Organize enterprise data from various systems into a unified platform that allows leaders to uncover critical insights for decision making
- Examine the impacts of a real-time analytics platform, including streamlined reporting workflows, reduced reliance on custom reports, and scaled data access across stakeholder groups
*This session is also offered at the 2026 Operations Conference
MS1: Creating a Culture of Impact and Purpose | 11:00AM – 12:00PM
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Basic | Comprehension
Leading People
Speaker:
Mick Eberling, Award-Winning Innovator, Storyteller, Philanthropist, Founder & CEO of Not Impossible Labs
Imagine what companies could accomplish and be if their entire workforce was activated by a sense of purpose. This isn’t just about employee satisfaction, recruiting or retention; this is about tapping into the Movement of Purpose so that both companies AND society win. In this talk, Mick will delve into the creation of a Culture of Purpose and Impact and the direct effects this has on profitability, productivity, innovation, and engagement.
- The importance of fostering a sense of purpose among employees and how it transcends traditional markers of job satisfaction.
- How to identify and work with individuals who possess collaboration-worthy traits.
Discussion Groups | 12:05PM – 12:35PM
DG1: Financial Discussion Group
Eligible for ACMPE: 0.5 | ACHE: 0.5 | CME: (AAPC*) 0.5 | CEU: 0.5 | PDC: 0.5
Interactive | Basic | Comprehension
Financial Mastery
Facilitated by: Cristy Good, Senior Editor, MGMA
Some of the best ideas and education come from your peers. Join this facilitated interactive session to talk more about the revenue cycle, cost containment trends, and challenges that are important to practice executives. Take advantage of this time with your peers to brainstorm solutions and get a pulse on what other practices are doing to solve some of your most pressing issues.
DG2: Operations Discussion Group
Eligible for ACMPE: 0.5 | ACHE: 0.5 | CME: (AAPC*) 0.5 | CEU: 0.5 | PDC: 0.5
Interactive | Basic | Comprehension
Operational Excellence
Facilitated by: Craig Wiberg, Senior Editor, MGMA
Some of the best ideas and education come from your peers. Join this facilitated interactive session to talk more about the operational issues, trends and challenges that are important to practice executives. Take advantage of this time with your peers to brainstorm solutions and get a pulse on what other practices are doing to solve some of your most pressing issues."
DG3: Tech and AI Discussion Group
Eligible for ACMPE: 0.5 | ACHE: 0.5 | CME: (AAPC*) 0.5 | CEU: 0.5 | PDC: 0.5
Interactive | Basic | Comprehension
Operational Excellence
Facilitated by: Julia Rosen, SVP, Information Technology, Digital Services & IT, MGMA
Some of the best ideas and education comes from your peers. Join this facilitated interactive session to talk more about new IT technologies and AI, trends and challenges that are important to practice executives. Take advantage of this time with your peers to brainstorm solutions and get a pulse on what other practices are doing to solve some of your most pressing issues.
B Series | 12:50PM – 1:40PM
B1: Spreadsheets to Strategy: Elevating Roles Through Strategic Thinking
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Application
Speaker:
Melinda Mastel, MBA, MS, FHFMA, CMPE, PMP Financial Advisor, Medical College of Wisconsin
Every aspect of a medical group’s operations has financial implications. That’s why financial staff are constantly asked to explain the “why” behind deficits or variances, the “how” of navigating financial pressure, or whether a new program can launch on a limited budget. Each of these situations goes beyond numbers. Finances tell a story rooted in operations, structure, strategy, and process. In these moments, finance professionals’ step into the role of problem-solvers, internal consultants, and advisors. This session explores how finance staff — and anyone tasked with navigating complex or ambiguous challenges — can strengthen their strategic thinking to generate insights and shape decisions beyond traditional reporting and analysis. Drawing on “power principles” from project management, change management, innovation, and communication, we’ll examine how to clarify scope, surface blind spots, and work cross-functionally. The goal: to move from spreadsheets to strategy, equipping finance professionals to elevate their impact while giving leaders ideas to better develop and leverage staff as trusted partners who think beyond the traditional finance box.
- Demonstrate the value of strategic thinking mindsets for finance staff
- Apply practical principles from project, change, and innovation management to strengthen collaboration and problem-solving
- Use strategic thinking frameworks to positively shape organizational culture
*This was a Conference favorite at the 2026 Finance Conference
B2: Session Details Coming Soon!
B3: Beyond RVUs: A Recipe for Hybrid Compensation Model Success
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Analysis
Content Area: Financial Mastery
Speaker:
Jessica A. Minesinger, CMOM, CMPE, FACMPE, BBCC, President & CEO - MGMA Consultant, Surgical Compensation & Consulting - MGMA Consulting
Hybrid compensation models are the new normal and better reflect the priorities of the multi-generational physician workforce. One size certainly does not fit all, and hybrid plans allow healthcare leaders to tailor compensation strategies that foster physician engagement, ensure market competitiveness, maintain legal compliance, and provide the flexibility to adapt over time. This session will break down the key components of hybrid models and how they can align with your organization’s operational and strategic goals. Attendees will learn how to incorporate meaningful quality measures that support your value-based care strategies and recognize physician performance beyond traditional productivity metrics, while still generating buy-in and enthusiasm from your doctors.
- Analyze the core components of hybrid compensation models and the options available to reimagine and redesign your physician compensation plans
- Outline a data-driven framework to ensure your hybrid compensation models are competitive, compliant, and equitable
- Examine the influence hybrid models can have on increasing physician engagement, promoting recruitment and retention, and meeting the varied needs of a multi-generational physician workforce
*This session is also offered at the 2026 Operations Conference
Solution Spotlights | 1:50PM – 2:05PM
SS1: Session Details Coming Soon!
SS2: Session Details Coming Soon!
SS3: Session Details Coming Soon!
C Series | 2:15PM – 3:05PM
C1: How to Hold More Aces: Payer Contracting 2.0
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Application
Speaker:
Doral Jacobsen, FACMPE, CEO, Prosper Beyond, VBC Inc
Do you feel defeated before you start the negotiation process? Do you have transparency data and still find it difficult to move the needle on rates and terms at the table with payers? Are you searching for some contracting kryptonite? Then this session is designed for you and other leaders who want to elevate their negotiation skills with practical, repeatable strategies used by real life practices to achieve fantastic outcomes. Through case studies, you will see how real organizations — including primary care practices (pediatrics and family medicine), clinics existing clinically integrated networks to direct contract, specialty groups with ambulatory surgery centers, Federally Qualified Health Centers, and behavioral health practices — achieved stronger outcomes in negotiations. Using the Listen, Solve and Change methodology, the session will highlight successful client approaches with a variety of payers in diverse markets. Attendees will leave with ready-to-use negotiation language, graphics, methodologies, and resources. You will also practice key techniques in small groups. The session will provide solid guidance that practices can use and integrate into the payer contracting strategies to improve outcomes.
- Apply key questions to ask payers during payer negotiations to uncover opportunities for improved contract terms
- Demonstrate strategies for presenting and timing practice goals in payer discussions to strengthen negotiating position
- Use a structured approach for deploying an impactful payer contracting strategy
*This was a Conference favorite at the 2026 Finance Conference
C2: Session Details Coming Soon!
C3: What to Do When It’s Not Working: Strategies for Dysfunctional Teams and Groups
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Interactive | Intermediate | Application
Speakers:
Christopher J. Russo, MD, MBA, CPE, FAAP, Director of Pediatrics and Medical Director for Quality and Innovation, WellSpan Health
Justin Boer, MD, Associate Professor, Department of Pediatrics, WellSpan Health
Conflict is inevitable, yet few leaders are formally trained to manage it. Handled poorly, conflict can damage relationships, fracture teams, and jeopardize patient safety. Handled well, it can be constructive and a catalyst for growth and stronger collaboration. In this fast-paced deep dive, attendees will be introduced to core conflict management styles and rotate through different conflict scenarios, including clinical disagreements, competing funding priorities, unprofessional conduct, and dysfunctional interprofessional collaboration. The session will focus on key strategies for conflict management, such as establishing a game plan, prioritizing issues, understanding relationship dynamics, setting time limits, and creating a psychological safety. Attendees will then practice these skills in case-based small –group exercises and learn how to turn conflict into opportunities for healing and growth. Special attention will be given to how bias, privilege, and power differentials can precipitate and escalate conflict, and how to recognize and address these dynamics in everyday practice.
- Discover key conflict management styles and when they are most appropriate in medical practice settings
- Employ at least two practical strategies to manage conflict within teams
- Apply structured approaches to real-world conflicts to transform dysfunctional dynamics into opportunities for healing and growth
*This session is also offered at the 2026 Operations Conference
D Series | 3:15PM - 4:05:00PM
D1: Session Details Coming Soon!
D2: Session Details Coming Soon!
D3: Understanding Profitability
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Analysis
Speaker:
Beverlee Shellum, MBA, CFO / Director of Finance, South Lake Clinic, P.A.
As healthcare margins tighten and cost pressures increase, practice leaders can no longer rely on revenue alone to gauge financial health. True profitability lies in understanding the relationship among providers, CPT® codes/procedures, and payers. This session will explore how to use analytics and visual storytelling to uncover hidden financial inefficiencies and identify strategic opportunities across your practice. Attendees will learn how to build and apply a profitability framework that isolates margin performance at the provider, CPT®/procedure, and payer levels. Common profitability leaks include under-reimbursed services, unbalanced payer mixes, and provider-level inefficiencies; this presentation will share tools to help you identify and address these issues. The session will also cover cost allocation modeling, contribution margin analysis, and integration of operational and financial data. Attendees will leave with practical next steps to implement profitability dashboards that support better decision making and drive margin growth without sacrificing clinical quality. This session is designed for CFOs, practice administrators, and data analysts who support financial performance and want a clear path from financial reporting to strategic insight.
- Analyze provider, CPT®/procedure, and payer-level data to identify hidden drivers of financial inefficiency and margin leakage
- Organize profitability dashboards and visual analytics to evaluate trends and support strategic operational and financial decisions
- Compare profitability across providers, services, and payers to inform cost allocation, enhance revenue cycle performance, and optimize payer mix
*This was a Conference favorite at the 2026 Finance Conference
June 3rd, 2026
Welcome | Day 2 | 9:40AM- 9:50AM
E Series | 10:00:00 AM -10:50:00 AM
E1: Leading High-Performance Revenue Cycle Teams
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Analysis
Speaker(s)
Shawntea Gordon, MBA, FACMPE, CEO, Atlas & Perpetua Healthcare
Kem Tolliver, CPC, FACMPE, BS, CEO, MRCS
With rising labor costs and burnout at an all-time high, leading revenue cycle teams requires both operational insight and people-first leadership. This session highlights staffing models, automation, and outsourcing options that enhance productivity while maintaining service quality. Attendees will explore proven techniques to improve morale, reduce turnover, and engage employees in performance improvement. The discussion will address how to align team KPIs with organizational strategy so that staff contributions directly support financial outcomes. Leaders will leave with actionable steps to build resilient, high-performing revenue cycle teams.
- Analyze staffing models, automation options, and outsourcing arrangements to maximize productivity
- Differentiate leadership techniques that improve morale, reduce burnout, and retain top talent
- Organize team performance metrics (KPIs) to align with organizational goals for better outcomes
*This was a Conference favorite at the 2026 Finance Conference
E2: First Impressions, Lasting Impact: Optimizing Front-End Operations in Multispecialty Clinics
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Application
Speaker:
Nykol T. Jefferson, BS, MHA, MBA, PPMC, Practice Manager II, University of Colorado-School of Medicine
Front-end operations are the heartbeat of medical practices, shaping patient satisfaction and financial stability. In high-volume outpatient clinics, these workflows often suffer from inconsistent processes, unclear staff expectations, and high turnover among non-clinical staff. Drawing on real-world examples from multispecialty medical and surgical clinics, attendees will learn how to reduce bottlenecks (registration, check-in, scheduling), improve patient throughput, and build a culture where non-clinical staff feel supported in their roles. The session emphasizes scalable, technology-agnostic approaches that can be applied across multiple specialties and EHR platforms, giving leaders tools they can use immediately to strengthen front-end operations and elevate the overall patient experience.
- Manage common operational challenges that create front-end bottlenecks in outpatient clinics
- Apply strategies to improve check-in, registration, and scheduling efficiency while enhancing patient satisfaction
- Use staff engagement and role-clarity practices to improve non-clinical staff retention
*This session is also offered at the 2026 Operations Conference
E3: Session Details Coming Soon!
F Series | 11:00:00 AM - 11:50:00 AM
F1: A Rolling Stone Gathers No Moss: Best Practices for Advanced Practice Provider Retention
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Application
Speaker:
Elizabeth D. Deck, DNP, FNP-BC, BC-ADM, CDCES, Senior Advanced Practice Provider, Riverside Medical Group
While nurse practitioner fellowships and residencies are common in large teaching hospitals and health systems, smaller healthcare facilities and medical groups also need effective strategies to retain advanced practice providers (APPs). Continual turnover frustrates teams, disrupts continuity, and can undermine quality of care and outcomes. This session explores how both new graduate and experienced APPs can be supported using the talents and strengths already present in your organization. With the right culture and role clarity, practices can help APPs submerge into their roles and fully integrate into the organization, which helps drive improved retention, patient satisfaction, and cost containment.
- Apply workplace development opportunities for improved APP retention
- Employ experienced, valued staff as teachers and mentors to strengthen APP integration, satisfaction, and retention
- Use existing organizational processes and resources to build a sustainable APP retention strategy
F2: Session Details Coming Soon!
F3: Now What? Surviving Coding and Compliance Audits, and Government Investigations
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Interactive | Intermediate | Application
Speaker(s)
Michelle J. Wright, M.S., Advisor / Principal, EBG Advisors / Certus Consulting
Kathleen M. Premo, J.D., Member of the Firm, Epstein, Becker & Green
Anjali N.C. Downs, J.D., MPH, Member of the Firm, Epstein Becker & Green
Your practice is the subject of a government audit. Now what? Audits and investigations are a fact of life for medical groups, but few leaders are fully prepared when the notice comes. Medicare, Medicaid, and commercial payers are expanding oversight, and even small coding errors, documentation gaps, or compliance missteps can quickly escalate into serious risk. The impact goes far beyond dollars. Financial penalties are significant, but reputational harm, regulatory scrutiny, and loss of trust can be just as damaging. How you respond — and how quickly you engage the right support — often determines whether the outcome is manageable or catastrophic. This session offers a candid discussion of the hard truths and critical lessons in responding to coding and regulatory issues. Attendees will gain insight into the types of audits most common in fee-for-service and government payment programs, the risks associated with each, and what investigators are really looking for. Participants will walk through a vignette that traces the response to an audit notice — from initial letter through risk mitigation — to help leaders be better prepared. In an interactive style format, the speakers will provide strategic and hands-on guidance for practice leaders. In an interactive format, Michelle Wright, EBG Advisor and former payer executive, will engage Kathleen Premo, EBG Member of the Firm and former General Counsel, and Anjali Downs, EBG Member of the Firm and healthcare regulatory expert, to provide both strategic and hands on guidance for Finance leaders.
- Report common types of audits and investigations affecting medical practices, including those initiated by Medicare, Medicaid, and other government payers
- Apply a structured approach to assessing the financial, operational, and reputational risks associated with audit and investigation activities
- Manage responses to audit requests and investigations, including when to involve legal counsel to preserve privilege, protect organizational interests, and minimize business disruption
*This was a Conference favorite at the 2026 Finance Conference
MS2: Generative AI for Leaders: STAYING AHEAD IN A MACHINE-DRIVEN WORLD | 12:00pm – 1:00PM
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Basic | Comprehension
Strategic Decisions
Speaker:
Crystal Washington, Futurist, author, and Hall of Fame Speaker
The AI-driven future of work is here, and generative AI is rapidly becoming a vital tool for achieving business success. Technologies like ChatGPT are no longer just optional productivity boosters—they are transforming how professionals work, innovate, and compete. If you’re not leveraging AI effectively, your competitors already are. In this highly engaging keynote, Crystal Washington will reveal the latest breakthroughs in generative AI and how you can safely harness them to drive efficiency, innovation, and competitive advantage.
- Explore how tools like ChatGPT are reshaping your industry and transforming business operations.
- Describe strategies for integrating generative AI into workflows to maximize productivity and results.
- Discover best practices and ethical considerations for using AI responsibly in business.
Resource Groups | 1:05PM – 1:35PM
RG4: Intergenerational Leadership: Navigating Growth Across Career Stages
Featuring Early, Mid, and Later Careerist Healthcare Leaders
This session brings together leaders from across career stages to explore how leadership evolves over time. Through shared experiences and open dialogue, panelists will discuss career transitions, mentorship, succession planning, and sustaining purpose at every stage of a healthcare career.
RG5: Health Equity in Leadership: Representation, Advocacy, and Impact
Featuring Black Healthcare Leaders, LGBTQIA+ Healthcare Leaders, and Hispanic/Latinx & AAPI Healthcare Leaders
This session highlights how inclusive leadership and lived experience drive stronger healthcare organizations. Leaders will share personal journeys, discuss advocacy and mentorship, and explore how representation and allyship contribute to more equitable systems of care.
RG6: Women in Healthcare Leadership: Growth, Influence, and Collective Strength
Featuring Women Healthcare Leaders
This session focuses on leadership growth, connection, and influence among women in healthcare. Panelists will share insights on navigating leadership paths, building networks, and supporting one another through mentorship and shared experiences.
Solution Spotlights | 1:45PM – 2:00PM
SS4: Session Details Coming Soon!
SS5: Session Details Coming Soon!
SS6: Session Details Coming Soon!
G Series | 2:10PM – 3:00PM
G1: Session Details Coming Soon!
G2: Session Details Coming Soon!
G3: Measuring What Matters: Driving Physician Enterprise Success Through Data-Driven Insights
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Intermediate | Analysis
Speakers:
Marlena Kokell, MBA – Manager, Plante Moran
Tammy Schaeffer, BSN, RN, JD – Principal, Healthcare Operations and Value Based Care, Plante Moran
Pooja Chinnakotla, MHA – Sr. Consultant, Plante Moran
Physician enterprises must go beyond intuition to achieve success in value-based care. In this session, the presenters will explore how organizations can harness enterprise-level performance metrics to drive meaningful outcomes. Attendees will learn how to align physician capacity with care delivery goals, close gaps in workforce planning, and use data — such as acute utilization, panel reviews, and demographics — to reduce avoidable ED and inpatient use. This session will offer practical insight into how to turn data into action to improve access, care coordination, and performance under value-based contracts.
- Prepare enterprise-level performance metrics that directly support value-based care delivery, including risk adjustment accuracy, chronic disease management, and population health optimization
- Examine gaps between contracted, templated, and actual physician hours to strengthen workforce alignment, improve access, and ensure sufficient capacity for proactive, risk-bearing care models
- Differentiate patterns in acute utilization, panel reviews, and demographic data for actionable opportunities that reduce avoidable ED and inpatient use and drive financial and clinical outcomes under value-based contracts
*This session is also offered at the 2026 Operations Conference
H Series | 3:10PM – 4:00PM
H1: Session Details Coming Soon!
H2: Session Details Coming Soon!
H3: MGMA Data and Analytics – More to come!
June 4th, 2026
Welcome | Day 3 | 9:40AM – 9:50AM
I Series | 10:00AM – 10:50AM
I1: Improving Provider Billing Behaviors and Accuracy with MGMA Benchmarks
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2.2 | PDC: 1
Traditional | Intermediate | Application - Operational Excellence
Speaker:
Edward O’Beirne, Senior Director of Provider Education, Mayo Clinic
Evaluation and Management (E/M) billing is the bread and butter of all non-procedural practices and care settings, yet many physicians and other providers approach this critical function with ambivalence, misconception, and ignorance. In this presentation we will reveal some effective ways of using MGMA E/M billing data, and your own internal E/M data, to target providers individually and in groups for documentation and billing review. We will discuss some of the key elements to successful presentation of findings and recommendations to providers in ways that will actually compel them to document and bill more accurately. Whether you are revenue-focused or compliance-focused, MGMA benchmarks are a valuable asset in your quest for correct billing.
- Understand the benefits and pitfalls of using internal and external E/M billing benchmarks
- Discover the power of comparison, competition, and visual presentation in influencing provider billing behaviors
- Explore scalable data modeling for accurate and compelling success metrics
I2: Session Details Coming Soon!
I3: Get off the Band Wagon - Reclaiming Physician Autonomy in a Broken Payer System
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Advanced | Evaluation/Create
Speaker(s):
Marcia L. Graham, MPH, FACMPE, CPC, CPQH Founder/Owner, Physicians' Ally, Inc.
Physicians are the backbone of a healthcare landscape stretched to its limits. With a growing shortage of providers and increasing administrative burdens, it’s time to confront the dysfunction payers create. This session challenges practice leaders to rethink their payer relationships and stop following outdated norms. We will examine when and how to exit silent PPOs, reject managed Medicare contracts that erode margins, and demand Gold Card authorization waivers to eliminate unnecessary delays. Attendees will learn how to push back against homegrown payer fee schedules that lack transparency, and resist lower fee schedules by line of business or provider license types, such as NPPs. Physicians must define and dictate the terms under which they will continue to see insured patients without defaulting to concierge medicine. This session will equip attendees to advocate for fair compensation, reduce administrative friction, and support sustainable independent practice. Through real-world examples and tactical strategies, participants will leave with a blueprint for renegotiating contracts, asserting control over clinical workflows, and restoring balance in a system that has long favored payers over providers.
- Assess common payer contracting practices for their impact on physician autonomy and practice margins
- Determine strategies to negotiate, exit, or reshape payer agreements while reducing administrative burden
- Recommend an action plan that empowers your physicians to lead in negotiations and aligns your practice's participation agreements with the payers in your market
*This was a Conference favorite at the 2026 Finance Conference
J Series | 11:00AM – 11:50AM
J1: Session Details Coming Soon!
J2: The New Economics of Revenue Cycle: AI, Benchmarking, and Cost Containment
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Traditional | Advanced | Evaluation/Create
Speaker(s):
Shannon Cameron, MBA, MHIIM, CPC, Chief Operating Officer, Harvard Medical Faculty Physicians
The economics of the revenue cycle have shifted, and leaders must move beyond traditional metrics to a more holistic, data-driven approach to performance management. Rising costs, payer pressure, and the pivot to value-based care demand a new economic model for the revenue cycle — one that treats cost containment not as cutting, but as investing smarter. This session will move beyond surface-level KPIs to explore how next-generation benchmarking, Lean Six Sigma discipline, and artificial intelligence converge to create a new framework for financial performance. Attendees will learn how to calculate the true economic impact of inefficiencies, benchmark against high-performing peers with intelligence (not averages), and use predictive analytics to anticipate — not just react to — revenue challenges. Designed with an executive lens, this session connects frontline process improvements directly to operational and financial strategy. It reframes the revenue cycle as a strategic engine for growth, resilience, and payer leverage in a margin-compressed market, with cost containment as the discipline that turns efficiency into lasting financial advantage.
- Assess cost containment approaches to determine how disciplined investment can strengthen financial resilience and payer positioning
- Evaluate opportunities to use AI-driven analytics and peer benchmarking to anticipate revenue cycle risks, uncover hidden inefficiencies, and guide smarter decision-making
- Recommend ways to connect frontline process improvements — denial prevention, cost-to-collect optimization, workflow redesign — to enterprise financial strategy and growth
*This was a Conference favorite at the 2026 Finance Conference
J3: Session Details Coming Soon!
K Series | 12:05PM – 12:55PM
K1: Session Details Coming Soon!
K2: Session Details Coming Soon!
K3: Session Details Coming Soon!
Solution Spotlights | MGMA Benefits and Community! | 1:05PM – 1:20PM
SS7: Session Details Coming Soon!
SS8: Session Details Coming Soon!
SS9: Session Details Coming Soon!
GA1: Washington Policy Outlook with MGMA Government Affairs
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1 | PDC: 1
Traditional | Basic | Comprehension
Government Affairs
Speakers: More Details Coming Soon!
In this session, MGMA Government Affairs staff will provide an update on current and potential policy developments impacting medical group practices. The speaker will discuss the latest legislative and regulatory issues covering topics such as Medicare reimbursement, telehealth, quality reporting, and surprise medical billing.
- Identify key regulatory developments
- Discuss legislative issues impacting medical groups
- Describe MGMA advocacy initiatives
MS3: Unlocking Limitless Possibility – One Bold Dream at a Time
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Interactive | Basic | Comprehension
Leading People
Speaker: Sebastian Terry, Keynote Speaker Author
What if a keynote could turn bold dreams into reality—live on stage? More than just a talk, this is an experience. Through masterful storytelling, high-impact messaging, and audience interaction, this experiential keynote uses real-time participation to prove that action makes anything possible. Guided by his powerful Me, You, Us philosophy, this immersive session brings audience members’ biggest goals to life in ways that ignite any conference. Whether it’s helping someone conquer their fear of public speaking, launching a business idea with AI, or sending someone skydiving on the spot, Seb works closely with event organizers in advance to craft surprise, high-impact moments that spark inspiration, connection, and action. Beyond creating unforgettable energy and goodwill, this keynote fuels innovation, engagement, and breakthrough performance—making it the perfect opening session or the ultimate high-note closing for a content-heavy event.
- Discuss how taking action is the key to unlocking limitless possibilities.
- Identify the tools to turn individual aspirations into collective momentum.
- Outline actionable strategies to break through self-imposed limits, embrace bold decision-making, and fuel innovation in your personal and professional life.
Total Possible Credits
By attending live sessions, attendees can qualify for up to the following credit totals:
ACMPE: 16 | ACHE: 16| CEU: 16 | CME(AAPC*): 16 | CPE: 16 | PDC: 16
Claiming Continuing Education Credits
To claim your credit, please visit the CEU Portal on MGMA.com.
*Claiming AAPC Credits
For attendees seeking AAPC credit, AAPC will honor our CME credits 1:1 for AAPC credits from this conference. Please complete your session and overall evaluations, download the Conference Credit Certificate, and return it to AAPC for the 1:1 CME to AAPC credit award. For additional information, please see the link and use the subsection titled “CMEs and AMA PRA Category 1 credits for CEUs”.
On demand: ACMPE and CEU only
ACMPE credit beyond the 16 live hours are available through self-reporting
Instructions for claiming:
Live credit claiming will be available starting June 5, 2026. All live credit will need to be claimed at once in the Credit Claiming Portal. You cannot claim additional credits or edit your transcript once you submit.
All sessions are available after the event, On-Demand from June 5th, 2026, to July 3rd, 2026.
