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Adrienne Lloyd, MHA, FACHE, Consultant

AdrienneAdrienne Lloyd, MHA, FACHE, founded Optimize Healthcare to provide consulting, training and coaching for healthcare leaders and their organizations on process improvement and cultural transformation. Leveraging extensive experience with financial and operational turnarounds, she is a valuable advisor for an organization experiencing rapid expansion or change. With over 18 years in healthcare leadership, her broad areas of expertise include organizational leadership, process improvement, financial, operational and personnel management, IT implementations, telemedicine, space and strategic planning, communications, and cultural transformation. 

She has served as the Chief Administrative Officer for Duke Eye Center since 2013, spending the prior ten years serving in executive leadership roles at Mayo Clinic.  In these roles, she has been able to drive substantial change, resulting in over $50M in combined financial margin improvements while increasing employee, provider and patient satisfaction.  

She is also a certified trainer, coach and speaker with the John Maxwell Team, focusing on leadership and cultural transformation and holds her Green Belt in Lean and Six Sigma.  She has been speaking and training nationally on process improvement and cultural change since 2012 and loves helping others optimize their organizations.   

AREAS OF EXPERTISE:
•    Organizational Leadership
•    Process Improvement
•    Operational Management
•    Telemedicine
•    Strategic Planning
•    Practice Transformation
 
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