Dr. Deborah Walker Keegan is a nationally recognized consultant, keynote speaker and author. She is President of Medical Practice Dimensions, Inc. and a Principal with Woodcock & Walker Consulting. With more than 25 years as a leading healthcare administrator and consultant, she brings knowledge, expertise and solutions to healthcare organizations. Co-author of the MGMA best-seller, The Physician Billing Process: 12 Potholes to Avoid in the Road to Getting Paid and a national consultant on revenue cycle operations, Dr. Keegan's presentations are characterized by a dynamic, educational style and "real-life" case material. She received her PhD from The Peter F. Drucker Graduate School of Management, her MBA from UCLA, and she is a Fellow of the American College of Medical Practice Executives.

Elizabeth Wallace Woodcock, MBA, FACMPE, CPC, founded the Patient Access Symposium® in 2011. Educated at Duke University (BA) and the Wharton School of Business (MBA), Ms. Woodcock has traveled the country as an industry researcher, operations consultant, and expert presenter. As a principal of Woodcock & Associates, Inc., and Woodcock & Walker Consulting, Ms. Woodcock has focused on medical practice operations throughout her career. She served as the director of knowledge management for Physician Practice, Inc., a consultant with the Medical Group Management Association® (MGMA®) Health Care Consulting Group, group practice services administrator at the University of Virginia Health Services Foundation, and a senior associate at the Advisory Board Company. 

Ms. Woodcock is a Certified Medical Practice Executive and a Fellow in the American College of Medical Practice Executives. In addition to co-authoring Operating Policies and Procedures Manual for Medical Practices (four editions) and The Physician Billing Process (three editions), she is the author of Mastering Patient Flow (four editions), Front Office Success, and PCMH and PCSP Policies and Procedures Guidebooks. She is a frequent contributor to national healthcare publications and a sought-after keynote speaker and trainer.