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    Benchmarking Success: The Essential Guide for Medical Practice Managers, 2nd Edition

    Greg S. Feltenberger, PhD, MBA, FACMPE, FACHE
    David N. Gans, MSHA, FACMPE

    Book

    ISBN: 978-1-56829-483-4

    SKU: 8913

    Non-Member Price$82.00

    Member Price$64.00

    Package

    SKU: PK8913

    Non-Member Price$97.00

    Member Price$76.00

    eBook

    SKU: E8913

    Non-Member Price$67.00

    Member Price$52.00

    Formats:

    Book
    Non-Member Price:

    $82.00

    Member Price:

    $64.00

    Package
    Non-Member Price:

    $97.00

    Member Price:

    $76.00

    eBook
    Non-Member Price:

    $67.00

    Member Price:

    $52.00


    Description
    Download the First Chapter

    Using benchmarking to interpret and communicate medical practice data can take a practice to a whole new level, but how does a practice properly measure and assess to improve its performance?

    Proper benchmarking techniques can lead to increased profitability and productivity in a practice, but what are the performance metrics to track and how should they be used?

    The fully updated Benchmarking Success: The Essential Guide for Medical Practice Managers, 2nd Edition is packed with tools and performance indicators that demonstrate practice-specific factors to determine the right benchmarks and improvement activities.

    This book will help you to:

    • Recognize the overall purpose, need and intended reasons for benchmarking
    • Identify and avoid the common mistakes and potential errors when interpreting measurements and benchmarks
    • Determine the best method of describing and presenting data to physicians and other stakeholders for making management decisions
    • Examine techniques for measuring practice operations at the patient, provider and staffing levels
    • Analyze the metrics needed to build a better-performing practice

    Table of Contents

    Chapter 1: Why Benchmark?
    Chapter 2: Benchmarking Fundamentals
    Chapter 3: Measurement and Benchmarking
    Chapter 4: Management by the Numbers
    Chapter 5: How to Show the Bank a Credit-Worthy Practice
    Chapter 6: Key Performance Indicators
    Chapter 7: Benchmarking Ancillaries, Scribes, and Support Staff
    Chapter 8: Measuring Quality
    Chapter 9: Measuring Practice Operations
    Chapter 10: Tools for Measuring Practice Finances
    Chapter 11: Hospital and Inpatient Metrics
    Chapter 12: Benchmarking Resources
    Chapter 13: Talking Numbers to Physicians
    Chapter 14: Using Lean Six-Sigma to Improve Operations
    Chapter 15: Performance and Practices of Sucessful Medical Groups


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    Written By

    Greg S. Feltenberger, PhD, MBA, FACMPE, FACHE

    Greg Feltenberger is the Chief Executive Officer of Idaho Urologic Institute, a Meridian-based independent medical group comprised of three facilities which include a specialty care clinic and an ambulatory surgery center. He recently retired from the U.S. Air Force after 21 years as a Lieutenant Colonel in the Medical Service Corps. Greg earned his undergraduate degree (Summa Cum Laude) with a specialty in Biomedical Equipment Technology in 1996 and then went on to pursue an MBA from Kent State University in 2000. Most recently, he received his doctorate in Health Service Research from Old Dominion University in 2012. His management style is founded on a passion for communication, collaboration, innovation and change management.

    David N. Gans

    Written By

    David N. Gans, MSHA, FACMPE

    David Gans, MSHA, FACMPE, is a national authority on medical practice operations and health systems for the Medical Group Management Association (MGMA), the national association for medical practice leaders. He is an educational speaker, authors a regular Data Mine column in MGMA Connection magazine and is a resource on all areas of medical group practice management for association members. Mr. Gans retired from the United States Army Reserve in the grade of Colonel, is a Certified Medical Practice Executive and a Fellow in the American College of Medical Practice Executives.



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