Skip To Navigation Skip To Content Skip To Footer
    ModMed Scribe 2.0
    Insight Article
    Home > Articles > Article
    MGMA Insights
    MGMA Operations Management Insights

    A physician walks into the administrator's office with a quote for a new ultrasound machine. The clinical case is reasonable, the vendor's monthly lease number looks manageable, and the schedule is already showing demand. The question on the table is simple: can we afford this? 

    But the better question — the one that decides whether the equipment becomes operational capacity or another capital surprise — is whether the practice can operate, maintain, support and eventually replace it without creating new bottlenecks or avoidable risk.

    Capital equipment decisions are difficult for administrators because they show up frequently and rarely look the same twice. A retinal camera in a multispecialty group, an autoclave in a surgery center, a lab analyzer in a primary care practice, an in-office imaging unit, vaccine refrigeration or a fleet of exam tables all carry different clinical, financial and operational profiles. But they do share one thing: the tendency to be evaluated on purchase price or monthly payment alone, when the real consequences play out across years of use, service, downtime, training and replacement.

    A better test is lifecycle readiness. Before approving a significant equipment purchase, practice leaders should work through four questions in order:

    1. What problem are we solving?
    2. What will the equipment cost over its useful life?
    3. Which acquisition model — buy, lease or rent — best fits?
    4. What controls must be in place from day one through disposition?

    The clinical and operational case

    The first question should be clinical and operational, not vendor-driven. Equipment must solve a defined problem: limited access, unreliable existing equipment, new service-line capacity, faster turnaround, improved diagnostic capability, reduced outside referrals or compliance with current standards. 

    A purchase request should describe expected volume, staffing impact, room and utility needs, training requirements, EHR or image-archive integration, payer and reimbursement assumptions, downtime procedures and the expected replacement horizon. Healthcare technology planning experts note that capital equipment planning should encompass needs assessment, cost estimates, vendor analysis, cybersecurity risk and regulatory considerations rather than product selection alone.¹

    That last point matters more than it used to. Many imaging, lab, monitoring and diagnostic devices now connect to the practice network or the EHR, which means an acquisition decision is also an IT, security and software-support decision. Your practice should know who patches the device, how long the manufacturer will support it, what data the device generates and where that data goes.

    Total cost of ownership

    The second question is total cost of ownership. A low purchase price may be misleading if the device requires expensive consumables, a costly service contract, specialized staff training, software subscriptions, interface work, calibration, additional infection-control steps or frequent downtime. 

    ECRI's capital planning guidance frames replacement planning around asset age, maintenance history, cybersecurity vulnerabilities, safety risk and fit with service-line plans.² In practical terms, a medical group should compare the full-life economics of each option: acquisition cost, installation, financing, service, preventive maintenance, repairs, accessories, supplies, staff time, revenue impact, downtime exposure, data-security obligations and disposal.

    That analysis often changes the answer to the next question.

    Buy, lease or rent

    The third question is the acquisition model. Practices should either buy, lease or rent based on useful life, technology stability, expected volume, strategic importance, cash position, the strength of bundled service and update terms, and total lifetime operational cost — not the apparent monthly payment alone. The same device can be the right purchase for one practice and the wrong one for another depending on those factors.

    Buying usually makes sense when the equipment has a long useful life, stable technology, predictable volume and strategic importance to the practice. A sterilizer, exam-table fleet, core diagnostic device or frequently used imaging asset may justify ownership if the practice can maintain it well and expects to use it for years. Buying gives the practice direct control over the asset, service vendors and replacement timing. But ownership should not be confused with simplicity; the practice owns the maintenance, downtime, software-support and obsolescence risk, too.

    Leasing may be better when the technology changes quickly, when the practice wants to preserve cash for higher-priority capital, or when the clinical and business case is still being tested. A lease can be especially useful when service, software updates, replacement options or uptime guarantees are bundled into the agreement — effectively transferring some operational risk back to the vendor. Leasing is not automatically lighter on the balance sheet, however. 

    Under FASB Topic 842, lessees generally must recognize assets and liabilities for leases longer than 12 months, so practices should involve finance or accounting before signing equipment lease agreements.³

    Rental is the most tactical option. It fits temporary volume spikes, short-term bridge coverage during repair, trial periods or pilot services that have not yet earned permanent capital. Renting may cost more per month, but it can be the best choice when you are uncertain about long-term demand or want to validate utilization before committing.

    To decide, match the acquisition model to the certainty of your use case. High-certainty, long-horizon, strategically important assets are usually owned. Mid-certainty assets with rapid technology change or bundled-service value often lease well. Low-certainty or short-duration typically means rent. The monthly payment is the last comparison, not the first.

    Operational controls from day one to disposition

    The fourth question is what controls the practice puts around the asset for its working life and at the end. The World Health Organization describes medical equipment maintenance strategy as including inspection, preventive maintenance and corrective maintenance; performance inspections confirm the equipment operates correctly, safety inspections protect patients and operators, and preventive maintenance extends equipment life and reduces failure rates.⁴ AAMI's EQ89 standard provides further guidance on maintenance strategies and procedures.⁵

    As such, your equipment cannot live only in a vendor contract file. The practice needs a working asset register that lists, at minimum, the owner, location, serial number, warranty status, service vendor, preventive-maintenance schedule, last and next service dates, downtime history, software and patch status, recall status and target replacement year. The administrator should know which assets are high-risk, which require calibration, which depend on network connectivity, and which have no backup if they fail during clinic hours.

    Some equipment requires special controls. CLIA-waived testing equipment must be used according to manufacturers' instructions; AAFP's CLIA guidance for physician office labs highlights quality control, calibration, storage, handling and training documentation for waived testing.⁶ Vaccine storage units demand particular attention because CDC's storage and handling toolkit covers vaccine inventory, storage-unit and temperature-monitoring equipment, emergency planning and staff training.⁷

    Replacement planning belongs in the same set of controls. More-frequent repairs, unavailable parts, unsupported software, recurring downtime, staff workarounds and patient rescheduling are all signals an asset is consuming more value than it provides. ECRI-linked guidance argues that reactive replacement leaves organizations with less time to compare vendors, negotiate pricing or manage clinical disruption, while forward-looking replacement road maps help spread capital costs, align purchases with fiscal cycles and reduce unplanned downtime.⁸

    Decommissioning also deserves a checklist. Networked devices, imaging equipment and computers attached to clinical equipment may store patient, user or system data. NIST defines media sanitization as making access to target data infeasible and frames sanitization decisions around the confidentiality of the information.⁹ Equipment that is sold, donated, returned or recycled should be sanitized, removed from the asset register and documented. If the device is electronic waste, the practice should use responsible recycling or donation processes rather than treating disposal as an afterthought.

    Making the right call

    The most attractive monthly payment is not a surefire sign you are making the strongest equipment decisions. Decisions should match the practice's clinical need, operating model, staffing capacity, service reliability, financial position and replacement plan. For practice leaders, start by defining the problem, calculating lifetime cost, matching the acquisition method to the uncertainty, and then maintain the asset before it disrupts the schedule and retire it without creating data or environmental risk.

    Notes

    1. TechNation. "ECRI Update: The Role of Biomedical Engineers in Capital Equipment Planning for Medical Devices." https://1technation.com/the-role-of-biomedical-engineers-in-capital-equipment-planning-for-medical-devices/
    2. ECRI. "Predictive Replacement Planning." https://home.ecri.org/pages/ecri-predictive-replacement-planning-prp-solution
    3. Financial Accounting Standards Board. Accounting Standards Update No. 2016-02, Leases (Topic 842). https://storage.fasb.org/FIF%20ASU%202016-02%20Leases%20%28Topic%20842%29%20%28Rev%206-3-20%29.pdf
    4. World Health Organization. Medical Equipment Maintenance Programme Overview. https://www.who.int/publications/i/item/9789241501538
    5. Association for the Advancement of Medical Instrumentation. ANSI/AAMI EQ89:2015/(R)2023 — Guidance for the Use of Medical Equipment Maintenance Strategies and Procedures. https://aami.org/standard/ansi-aami-eq892015-r2023-pdf/
    6. American Academy of Family Physicians. "Clinical Laboratory Improvement Amendments (CLIA)." https://www.aafp.org/family-physician/practice-and-career/managing-your-practice/clia.html
    7. Centers for Disease Control and Prevention. "Vaccine Storage and Handling." https://www.cdc.gov/vaccines/hcp/storage-handling/index.html
    8. ECRI. "Why Capital Equipment Planning Is the Next Frontier in Healthcare Finance." https://home.ecri.org/blogs/ecri-blog/why-capital-equipment-planning-is-the-next-frontier-in-healthcare-finance
    9. National Institute of Standards and Technology. SP 800-88 Rev. 1, Guidelines for Media Sanitization. https://csrc.nist.gov/pubs/sp/800/88/r1/final
    MGMA Insights

    Written By

    MGMA Operations Management Insights

    MGMA Operations Management Insights is developed by MGMA’s in-house team of editors and subject-matter experts, focused on the day-to-day realities of running a medical practice. This includes everything from patient scheduling and throughput to staffing models, facility management, and process improvement. Drawing on insights from member advisory groups and real-world practice operations, MGMA develops tools and analysis to help leaders streamline workflows, reduce bottlenecks, and improve performance across the practice. Whether it’s optimizing patient flow, refining scheduling templates, improving visit cycle times, or applying Lean and Six Sigma techniques to reduce inefficiencies, this content is grounded in how practices actually operate. MGMA’s team closely tracks benchmarks, operational KPIs, and emerging best practices to help leaders move from reactive problem-solving to proactive operational management — ensuring the practice runs efficiently while supporting both staff performance and patient care.


    Explore Related Content

    More Insight Articles

    An error has occurred. The page may no longer respond until reloaded. An unhandled exception has occurred. See browser dev tools for details. Reload 🗙