The State of Healthcare Interpreting in Medical Practices 2025

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If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.

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This webinar – scheduled for August 14, 2025, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE, ACHE (live only), CPE (live only), PDC (live only) and CEU credit, and will be made available as a recording.

Limited-English-proficient (LEP) patients now account for more than nine percent of the U.S. population, yet half of the medical practices surveyed in 2025 reported treating at least one LEP patient without an interpreter. That gap carries real costs — lack of informed consent, weaker satisfaction scores, and heightened malpractice risk — at a time when care teams are already stretched thin by staffing shortages and new federal rules.

This webinar distills the key findings from The State of Healthcare Interpreting 2025 report and turns them into pragmatic next steps for practice administrators. Attendees will see where peer organizations are struggling, which workflow and technology solutions are gaining traction, and how innovative leaders are expanding interpreter access without blowing up the budget. Leave with data, industry benchmarks, and a clear roadmap you can start using today.

This 60-minute webinar will provide you with the knowledge to:

• Analyze the three biggest operational and financial risks caused by gaps in interpreter access
• Apply cost-effective solutions, including on-demand platforms, AI tools, and program tracking, to reduce burnout and improve efficiency
• Develop a compliance-ready action plan that aligns interpreter services with budget, staffing, and federal language access requirements for 2025 and beyond

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Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• ACHE, American College of Healthcare Executives Qualified Education
• CPE, Continuing Professional Education for accountants
  • Attendance at the live instructor-led program  
• CEU, generic continuing education credit
• PDC, professional development credits for the Society for Human Resource Management (SHRM)

For detailed continuing education credit information, click here.

**PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.

This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.   

 Review this resource for participating in Zoom Webinars or test your connection here.

This webinar is sponsored by Boostlingo. There is no registration fee.

Live Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org 

Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.