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    Finding the Formula for Effective Denials Management



    SKU: 25WEB01

    Non-Member PriceFREE


    Non-Member Price:


    Available Credits
    • ACMPE: 1.00
    • ACHE: 1.00
    • CEU: 1.00
    • PDC: 1.00
    • CPE: 1.00


    Please login, add this to your cart and complete the purchase to register.

    If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.


    This webinar – scheduled for July 9, 2024, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE, ACHE (live only), CPE (live only), PDC (live only) and CEU credit, and will be made available as a recording.

    Healthcare providers have seen a steadily rising tide of claim denials in recent years, posing a daunting challenge that results in many denials never being reworked. In this presentation, industry experts will review the current denial trends for revenue cycle managers and detail a balanced, proactive approach to denials management that incorporates the right technology, processes and people to drive positive outcomes. The speakers will explore a case study of effectively leveraging technology and services in a hospital to successfully reduce denials by 30%.

    This 60-minute webinar will provide you with the knowledge to:

    • Discover the root cause of rising denials and common methodologies used in denials management
    • Use denials management technologies that are well-suited to specific organizational needs
    • Apply a denials management strategy that incorporates the right technology, process and professional staff

    Brought to you by Cognizant

    Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

    Continuing Education

    Delivery method: Internet Live Course | Group Internet Based
    Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
    Learning format: Traditional
    Prerequisites: A basic understanding of the topic or knowledge area.
    Advance preparation: None
    Duration: 60 minutes

    Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

    • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
    • ACHE, American College of Healthcare Executives Qualified Education
    • CPE, Continuing Professional Education for accountants
      • Attendance at the live instructor-led program 
    • CEU, generic continuing education credit
    • PDC, professional development credits for the Society for Human Resource Management (SHRM)

    For detailed continuing education credit information, click here.

    **PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

    Picture of Jennifer Hannah

    Jennifer Hannah
    Service Line Leader, Cognizant Revenue Cycle Management, Complex Denials

    Jennifer Hannah has more than 25 years of experience in healthcare revenue cycle. She has supported large hospital systems, private practices and hospital-based physicians in specialties such as dialysis, pain management and ophthalmology. At Cognizant, she leads the billing services and denials management teams for revenue cycle. Prior to joining Cognizant, Jennifer served as a vice president of revenue cycle, working in areas such as denials, AR follow up and underpayments. Jennifer’s expertise in financial reporting and cash collections has resulted in lower AR days and higher revenue for her many clients.

    Picture of Andrew Frost

    Andrew Frost
    Product Manager, Trizetto Provider Solutions, Claims Status

    Andrew Frost serves as Product Manager overseeing Cognizant’s TriZetto Provider Solutions’ Denials and Contract Management suite, designed to help clients with issues relating to preventing, managing and recouping payments for denials and contract underpayments. With more than 30 years in the healthcare IT industry, he has experience spanning product management, account management and sales. Prior to joining Cognizant, he spent time at Change Healthcare, GE Healthcare and IDX Systems. Andrew holds a bachelor’s degree from Union College and an MBA from Boston University.

    Technical Requirements

    Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser. 

    This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.   

    Review this resource for participating in Zoom Webinars or test your connection here.

    Refund Policy

    This webinar is sponsored by Cognizant. There is no registration fee.

    Live Instructor Cancellation Policy
    If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

    Contact the MGMA Service Center for cancellations or refunds:
    877.275.6462, ext. 1888

    Complaint resolution policy
    Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.

    Ask MGMA
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