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    Certificate Program: Revenue Cycle Management – on demand



    Member Price$450.00


    Member Price:


    Available Credits
    • ACMPE: 6.0000
    • CEU: 6.0000


    The certificate program consists of four 1.5-hour sessions; the entire event is 6 hours. This event is eligible for ACMPE and CEU credit. 

    While this is a standalone certificate program, it is also included as one of the four sub-components of MGMA’s Financial Management Certificate (FMC) and credential program.

    The revenue cycle in ambulatory care settings is vast and complex, which makes understanding and managing it crucial for financial, clinical and regulatory success. This certificate program includes a full cycle education on topics that progress from patient registration to receipt of payments. It will cover topics such as: credentialing, coding, payment posting, denial oversight, regulatory guidelines, use of technology, internal audits, value-based payment models and analytical reporting. This certificate program will empower participants to operationalize aspects of the revenue cycle as well as provide actionable insights for individuals tasked with managing the revenue cycle. Participants of this four-part series will be given the resources to enhance revenue integrity by examining four important aspects of the revenue cycle: 

    • Session 1: Patient Access & Pre-Visit Services 
    • Session 2: Claim Preparation (Mid-Cycle) 
    • Session 3: Payment Oversight 
    • Session 4: KPIs, Quality Programs & Reporting (KQR) 

    This 6-hour program will provide you with the knowledge to: 

    • Assess and master revenue cycle management 
    • Estimate the impact of daily activities upon the revenue cycle 
    • Determine methods for continuous revenue cycle improvement and ongoing oversight 

    Certificate course content is extracted from “Revenue Cycle Management: Don’t Get Lost in the Financial Maze”.  

    ACMPE Certificate Approved Seminar  
    Completion of this program is exclusively eligible for the Revenue Cycle Management Certificate through the certifying body, the American College Of Medical Executives (ACMPE). Certificates are widely accepted throughout the industry, proving completion and understanding of topic or skill-specific courses.

    Learn more about ACMPE Certificates

    Continuing Education

    Delivery method: Self-paced study | Internet Activity Enduring Material
    Learning level: Advanced - Education that builds on an intermediate curriculum, designed to help you synthesize and evaluate complex concepts to create outcomes-based solutions. 
    Learning format: Interactive   
    Prerequisites: The ability to apply the topic or knowledge area.   
    Advance preparation: None 
    Duration: 360 minutes   

    Certificate Program Maximum clock hours* 
    ACMPE: 6 | CEU: 6 

    Claiming Credit:  
    If you wish to claim continuing education credit and the certificate of completion, you must pass the associated exam required by the accrediting organizations. Registration for the exam is included in the certificate program. 

    • ACMPE, medical practice administrators in certification and Fellowship through ACMPE 
    • CEU, generic continuing education unit  

    For continuing education credit details, click here.

    Picture of Shawntea "Taya" Gordon

    Shawntea "Taya" Gordon, MBA, FACMPE, CMOM
    Chief Revenue Cycle Officer, H4 Technology, LLC

    Taya Moheiser, CMPE, CMOM, is a subject matter expert (SME) in healthcare compliance, organizational governance, process optimization and revenue cycle management. She has held senior-level executive management positions in private practices, collaborative institutes and national care coordination organizations. Taya consults on all areas of healthcare operations including performance improvement, quality improvement, risk reduction and the shift to value-based payment methodologies. 

    Taya has served on MGMA’s Government Affairs Council and recently co-authored Revenue Cycle Management: Don’t Get Lost in the Financial Maze. Taya graduated summa cum laude from Bellevue University with a bachelor of science in healthcare management, and she is seeking an executive healthcare MBA from Creighton University. Taya also is the current president of Nebraska HIMSS and sits on two workgroups with MGMA that provide feedback to CMS on proposed legislation. Taya is a frequent speaker for state and national MGMA meetings as well as several rural health associations.  

    Picture of Kem Tolliver

    Kem Tolliver, FACMPE, CPC, CMOM
    President & CEO, Medical Revenue Cycle Specialists, LLC

    Kem Tolliver a public speaker, co-host of the RevDive podcast and co-author of Revenue Cycle Management: Don't Get Lost in the Financial Maze. Medical practices managed by Kem have received MGMA Better Performer distinctions in the areas of A/R and collections. 

    As president of Medical Revenue Cycle Specialists, LLC, she and her team lead healthcare organizations in practice startup and transformation, revenue cycle improvements, clinical documentation improvement, educational programming, payer contracting, HIT software development, EHR/PM software customization, risk management and telehealth integration. 

    With a desire to impact public health, she offers strategies to CINs, ACOs and MCOs on interoperability, clinical workflow redesign and transitional care management. She has bachelor of science degrees in healthcare administration and organization management, with summa cum laude and magna cum laude distinctions, from Washington Adventist University.

    Maintaining board certifications from AAPC, MGMA and PMI allows Kem to be an industry thought leader who is called upon to provide strategic guidance on regulatory and operational improvement outcomes. She has served on the Board of Directors at Laurel Regional Hospital, as well as on the Board of Directors of Maryland MGMA as the chair of the Government Affairs Committee and the State of Maryland’s ACMPE Certification Rep. Kem is the President of the PG County Chapter of AAPC.           

    Refund Policy

    On-Demand Refund Policy  
    On-demand programs are available for one full year from the purchase date, unless otherwise specified. Registration will not be refunded for this program unless approved by the program manager. 

    Contact the MGMA Service Center for cancellations or refunds: 
    Toll-free: 877.275.6462, ext. 1888 

    Complaint resolution policy 
    Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this program. 

    Ask MGMA
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