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Starting a telehealth program in your practice: Know the steps

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Patient Care Technology

Policies & Procedures

Computers, smartphones and tablets increasingly offer new and potentially effective channels for delivering healthcare services. However, as telecommunications has revolutionized society, have healthcare organizations kept pace with the ability to offer telehealth services?

Healthcare organizations that have adopted telehealth services have touted the relative ease of getting their patients to understand and accept telehealth. For some patients, these services can be as easy to use as the video-call features, such as FaceTime or Skype, on their phones or home computers.

A recent MGMA Research & Analysis report, Telehealth: Adoption and Best Practices, outlined strategies for starting up a telehealth program within a medical group practice. These are the key takeaways:

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About the Authors

Chris Harrop
Chris Harrop
Senior Editorial Manager, Publications MGMA

Email Chris Harrop.


Andrew Hajde
Andrew Hajde
Senior Industry Advisor MGMA Englewood, Colorado
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