Data Insights

Slight increase in the number of practices offering telehealth services


Quality & Patient Experience


The Medical Group Management Association’s most recent MGMA Stat poll asked medical groups if their organizations will offer telehealth services in 2018.

Over a quarter of respondents described their organizations currently offer telehealth services while 15% are planning to. Of the respondents who are planning to offer these services in the next year, many indicated they are in the planning phases and hope to have their systems up and running this year.  Overall, 39% of respondents indicated they do not plan to implement telehealth services in 2018 and the remaining 20% were unsure.

The same poll was conducted on January 10, 2017 with similar results. Overall there has been a 3-percentage point increase in practices currently offering telehealth services, a 3-percentage point decrease in those planning to and the data for those that do not plan to offer telehealth in the upcoming year or are unsure has remained the same.

The poll was conducted on January 9, 2018 with 1,292 total responses. Of this total, 41 indicated the question was not applicable to their situation with a net of 1,251 applicable responses.

MGMA Stat is a national poll that addresses practice management topics, the impact of new legislation, and related topics. Participation is open to all healthcare professionals. Results of other polls and information on how to participate in MGMA Stat is available here