MGMA DataDive Practice Operations Data

DataDive - August 5, 2020

Patient Flow

Benchmarking Data

Practice Efficiency

A unique dataset for fundamental metrics essential to progress.

MGMA DataDive Practice Operations is the only dataset of its kind, offering insghts into key operational benchmarks. Dive into this dataset representing over 1,500 organizations for an understanding of how both patients and staff interact with your organization. 

Regarding COVID-19

2020 MGMA DataDive Practice Operations is based on 2019 data and reflects information prior to COVID-19 that continues to affect practices in 2020. The reported data is a baseline for benchmarking 2020 operations. Moving forward, MGMA will consider adjusting the data collection to capture the new norm of medical practice operations.


MGMA DataDive is healthcare's most reliable benchmarking resource that has been helping professionals and organizations, large and small, determine how they fare in the marketplace. Across multiple datasets, organizations like yours can pinpoint success and opportunity with side-by-side comparisons of your performance vs. others. The online format makes it incredibly easy to access and adopt.
MGMA DataDive Resources

What is MGMA DataDive Practice Operations?

What can it do for me?

With the benchmarks and filters in this dataset, you can improve your patient AND staff experiences. Meaningful elements like wait times or appointment availability shape perceptions of your organization and guide positive customer experiences which have a direct impact on a workplace's environment for staff. Correlate data like call volume and staff turnover for an appreciation of possible first impressions you may be overlooking. 

This is just a glimpse.

We can only show you the surface. To see what else MGMA DataDive Practice Operations has to offer, including a full list of benchmarks and filters, get in touch with us today by completing the form on this page.

We look forward to hearing from you.

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