Happy patients and staff — not just a wish upon a star
We believe that you can integrate the best in service excellence and experience into your medical practice by using the MGMA Practice Operations data. This platform provides operation benchmarks to common questions like:
- What should my average patient wait time be?
- Should my practice open on Saturdays?
- Is my staff turnover rate too high?
- Do we have more no-shows than other practices?
- Should I outsource to a call center or hire more staff?
Based on comparative data of more than 1,200 organizations, MGMA’s Practice Operations Survey is the only survey of its kind that analyzes practice operations for health systems and practices in the United States. This data will help you better understand the factors influencing practice operations of physician-owned and hospital-owned benchmarks for a variety of regions, practice sizes and specialties.
How to purchase
We cater DataDive to your specific needs. To learn more about pricing or product details, please fill out the form on this page or contact our team:
Patient care organizations:
Phone: 877.275.6462, ext. 1801
Business service organizations:
Phone: 877.275.6462, ext. 1266
Survey participation is now open!
Submit Practice Operations data and receive free, limited access to MGMA DataDive Practice Operations when it becomes available.
MGMA DataDive Resources