Medical Group Management Association
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Business Manager

Job Title:   Business Manager

The Business Manager is responsible to manage the daily operations of the group practice, in areas such as finance, administrative services, and employee supervision. He is the Registered Agent of the Professional Association. The Business Manager must establish policies and procedures to and be responsible to the Board of Directors for:

  • Acting as Privacy/Security Officer for Victoria Radiology Associates
  • Enforcement of all health care policies established by the Board of Directors
  • Adequate, qualified, and competent personnel to provide efficient delivery of services
  • Developing sound billing and data retrieval systems and overseeing the claims-processing and collection systems to ensure timely cash flow
  • Appropriate personnel practices consistent with applicable state and federal laws
  • Protection of all material assets
  • Assist and develop adequate communication and reporting of all personnel and professional staff
  • Adequate purchasing and distribution of equipment and supplies
  • Current Mitten job descriptions for each category of employee
  • Methods to evaluate patient and provider satisfaction/grievances
  • Maintenance of appropriate confidentiality of all medical records, contracts, and other business- related records
  • Overseeing the daily operations of the medical group and develop and refine the efficiency and effectiveness of each of the departments in order to promote excellent operational system
  • Study and Understand all programs and plans that have been adopted by the Board of Directors
  • Overseeing the preparation of operational budgets, ensuring that all operational budgetary elements are addressed in the group’s overall budget process, and ensuring that appropriate accounting systems are in place to furnish and verify data on all financial matters
  • Developing capital equipment plans for new programs and ongoing operations, and overseeing the acquisition of the necessary equipment
  • Developing operational space need plans for ongoing operations and new programs adopted by the Board of Directors
  •  Observing daily operations and identifying areas where modifications of policies and procedures will improve patient care, safety or efficiency
  • Collaborating with, assisting in, or directing adequate growth forecasting and strategic future planning
  • Ensuring that claims, complaints, and inquiries from patients are handled courteously, capably and promptly
  • Ensuring the regular training of personnel so they develop the knowledge and skills needed to perform their jobs and encourage individual employee development so that future needs of the group are adequately met
  • Evaluating the objectives of the group from an operational viewpoint and in light of the changing medical delive1y environment, and making recommendations to the Board of Directors concerning changes that may be appropriate given the group's objectives
  • Report regularly to the Board of Directors regarding significant operational issues, including plans for change, staffing issues, and operational problems
  • Attending regular meetings of the Board of Directors and shareholders meetings and offering advice and recommendations concerning issues under consideration, particularly as they may affect operations
  • Representing the group as the administrative delegate at various community meetings where such representation is appropriate
  • Studying and negotiating agreements and contacts with health plans under which the group provides medical care, advising the Board of Directors of the outcome of such negotiations and reporting any difficulties that the agreements or contracts may pose
  • Keeping CUlTent on all developments in the medical arena on local, state, and national levels, and educating physician leaders and staff so that they can proactively respond to the various threats and opportunities
  • Developing and implementing an adequate compensation plan for non-physician staff
  • Developing appropriate financial plans
  • Being aware of and keeping the practice in compliance with government regulations
  • Assisting in developing an appropriate benefit package for physician and non-physician staff
  • Assisting in or directing marketing programs
  • Developing a fee schedule and keeping it up to date
  • Assisting with and monitoring of an adequate radiology system for the radiologists
  • Performing such other management duties as may be assigned from time to time by the board of directors.

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