Leading Successful Teams: How to Create a Winning Culture in Healthcare
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Leading Successful Teams: How to Create a Winning Culture in Healthcare Bundle Options
Leading Successful Teams: How to Create a Winning Culture in Healthcare - Print & eBook
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Description
Get a sneak peek of Chapter 1
The essential leadership playbook for today’s complex healthcare environment — endorsed by leaders at Harvard, Stanford, and Mayo Clinic.
Healthcare has changed dramatically in recent years. Burnout is rising, staffing shortages are widespread, and teams are navigating unprecedented levels of stress, complexity, and cultural transformation. In this environment, leadership is no longer optional — it is the determining factor between organizational struggle and organizational excellence.
In Leading Successful Teams, Dr. Susan A. Murphy — international consultant, Fortune 500 executive, and award‑winning educator — delivers a comprehensive, system‑by‑system roadmap for building high‑performing healthcare teams. Drawing on decades of real‑world experience and the Weisbord Six‑Box Model, Murphy provides a practical framework for aligning purpose, leadership, structure, rewards, relationships, and resources to create a culture where both patients and team members thrive.
Leading Successful Teams has strategies, tools, and case studies for all businesses and organizations. This expanded third edition includes timely new chapters on burnout, employee engagement, implicit bias, generational differences, managing upward, virtual meetings, and leadership wellness. As the book notes, “There is a critical need for LEADERSHIP!”
Inside you’ll learn how to:
- Build a mission‑driven culture that supports organizational goals
- Lead effectively through change, uncertainty, and crisis
- Reduce burnout and strengthen engagement across all roles
- Apply the Situational Leadership® model to develop team members
- Run productive meetings — virtual, hybrid, and in‑person
- Coach, mentor, and motivate high‑performing teams
- Manage conflict constructively and strengthen relationships
- Recruit, hire, orient, and retain top talent
- Navigate gender and generational differences in the workforce
- Develop your own executive presence and leadership wellness
Who should read this book:
Healthcare executives, physician leaders, nurse managers, practice administrators, medical directors, HR and OD professionals, and anyone responsible for leading people in a clinical or organizational setting.
Praise for the Book:
Harvard faculty describe it as “an authoritative and practical guide to create a winning culture.” Mayo Clinic leaders call it “comprehensive, results‑oriented, and immediately applicable.” Stanford physicians commend its “insightful and highly comprehensive analyses.”
Whether you are fine‑tuning a high‑performing practice or transforming an organization in crisis, Leading Successful Teams offers the tools, strategies, and inspiration to elevate your leadership and build a culture of excellence.
Table of Contents
PART 1: ALIGNING THE TEAM WITH PRACTICE GOALS
CHAPTER 1: Smart Practice Decisions Create a Winning Culture
CHAPTER 2: Systems Approach
CHAPTER 3: Developing the Organization’s Purpose
CHAPTER 4: Strategic Planning
CHAPTER 5: What Good Are Goals?
CHAPTER 6: Leading A Dynamic, Complex Healthcare System
CHAPTER 7: Patient Satisfaction
PART 2: LEADING, COACHING AND MENTORING THE TEAM
CHAPTER 8: The Role of Leaders
CHAPTER 9: Leading Through Change
CHAPTER 10: Burnout and Employee Engagement
CHAPTER 11: Situational Leadership Model: From Directing to Delegating
CHAPTER 12: Tough, Positive Leadership
CHAPTER 13: Running Effective Meetings
CHAPTER 14: Managing Your Boss By Managing Upward
CHAPTER 15: Creating a Coaching Culture
CHAPTER 16: Mentoring
CHAPTER 17: Wellness for Leaders
PART 3: BUILDING AND REWARDING YOUR TEAM
CHAPTER 18: The Role of Compensation and Incentives in Engaging the Team
CHAPTER 19: Interviewing and Hiring
CHAPTER 20: Orientation
CHAPTER 21: Developing Team Member Performance Plans
CHAPTER 22: Conducting Performance Appraisals
PART 4: RELATIONSHIP MANAGEMENT AND THE NEW WORKFORCE
CHAPTER 23: Conflict Is Inevitable
CHAPTER 24: Managing Conflict
CHAPTER 25: Conflict Management and Teambuilding
CHAPTER 26: DEI and Implicit Bias
CHAPTER 27: Gender Differences
CHAPTER 28: Generational Differences
CHAPTER 29: Tips for a More Positive and Productive Outlook
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