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    Summit Spotlight | Don't Leave Payer Money on the Table



    SKU: 24WEB36



    Available Credits
    • ACMPE: 1.00
    • CEU: 1.00


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     If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.


    Experience the excellence of the 2024 MGMA Summit by watching this year's highest-rated sessions! Delve into the wealth of valuable insights and seamless organization that made our online conference a standout experience, ensuring you don't miss a moment of inspiration.

    This webinar – scheduled for April 18, 2024, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE and CEU credit, and will be made available as a recording.

    Do you receive third-party payer payments accurately and on time? Many would answer "no," and the cause might be found in the organization's contract management. Unfortunately, human error is unavoidable, so missed payments and underpayments happen. Identifying and correcting these inaccurate payments often falls to providers. Without a strategy to ensure payers are complying with your contract terms, these errors can stress and disrupt your revenue cycle. Sometimes payers misinterpret contract terms or incorrectly calculate a payment. Providers can counteract this by limiting internal mistakes such as incorrect billing or failure to provide appropriate documentation.

    This 60-minute webinar will provide you with the knowledge to:

    • Outline problem areas that may be contributing to payer underpayments or missed payments
    • Inspect their contract management and analysis process for gaps
    • Compare features and functionality of contract management tools based on their organization’s unique needs

    Continuing Education

    Delivery method: Internet Live Course | Group Internet Based
    Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
    Learning format: Traditional
    Prerequisites: A basic understanding of the topic or knowledge area.
    Advance preparation: None
    Duration: 60 minutes

    Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

    • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
    • CEU, generic continuing education credit

    For detailed continuing education credit information, click here.

    **PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

    Timothy Daye

    Timothy Daye
    Director, Managed Care Contracting, Duke University Medical Center

    Timothy Daye is a 30-year healthcare veteran with emphasis in professional contract management and collections. He has spent the last 26 years with Duke University Medical Center a 2200 physician multispecialty practice and currently is the Director of Managed Care Contracting. Timothy has been engaged in financial analytics and revenue modeling of negotiated payer contracts. In his role of contract management, he and his team have successfully recovered over $15 million in underpayments from contracted payers. In addition to underpayments, he has also provided guidance in properly submitting claims to payers, thus minimizing denied or underpaid claims. As a financial analyst, he has provided financial models used by leadership in making strategic professional contract negotiating decisions. Timothy is a graduate of North Carolina Central University School of Business and is a licensed Life and Health Insurance agent in North Carolina and Nevada.

    Technical Requirements

    This pre-recorded webinar will be hosted in Zoom Webinars. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.   

    Review this resource for participating in Zoom Webinars or test your connection here.

    Refund Policy

    Live Instructor Cancellation Policy
    If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

    Contact the MGMA Service Center for cancellations or refunds:
    877.275.6462, ext. 1888

    Complaint resolution policy
    Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.

    Ask MGMA
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