State MGMA Affiliates
We recently opened up a can of worms blogged about patient no-shows, and whether medical practices should charge for them or not. Regardless of your philosophy, there's one thing we can all agree on no-shows are not good for business!
Here are ideas from MGMA resources and the healthcare industry to reduce patient no-shows and yes, some do include charging.
Elizabeth Woodcock, MBA, FACMPE, CPC, in the book Mastering Patient Flow, offers the following suggestions to reduce the number of no-shows:
Did we miss any? Add them to the comments.
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