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    The Power of KPIs: The Top Performance Indicators Every Medical Practice Should Monitor - on demand


    SKU: O23WEB24




    This event is now available on-demand in Ed Plus. Subscribe to Ed Plus today to access this webinar and more! This webinar — recorded on March 30, 2023 — is eligible for ACMPE and CEU credit.

    Medical practice revenue cycles are dramatically impacted by a host of factors: Rapid growth, changes in ownership, new legislation, technology, and even economic conditions can impact cashflow in a negative manner. Forward-thinking practices with a solid program to measure success typically have a proactive process that monitors the practice across a variety of attributes, giving them insights to weather any storm. This webinar will discuss the most important key performance indicators (KPIs), and how to build a foundation for ongoing measurement that provides visibility to busy practice leaders into the variables necessary to support their organizations.

    This 60-minute webinar will provide you with the knowledge to:

    • Outline the top KPIs for medical practices, best practices for tracking those KPIs, and the drivers behind those KPIs that can be adjusted to improve performance
    • Point out how practices fall short with KPIs and the impact to overall performance, as well as efforts to proactively address underperformance
    • Prepare processes to monitor identified KPIs

    Brought to you by Conifer Health Solutions

    Continuing Education

    Delivery method: Self-Paced Study
    Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
    Learning format: Traditional
    Prerequisites: A basic understanding of the topic or knowledge area.
    Advance preparation: None
    Duration: 60 minutes

    Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar or if you watch the recording, respond to the integrated polls in order to meet the interactivity requirement required by accrediting organizations.

    • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
    • CEU, generic continuing education credit

    For detailed continuing education credit information, click here.


    Patti Peets
    Vice President, RCM Sales, Physician Services, Conifer Health Solutions

    Patti is a Senior Sales Executive, responsible for Physician RCM sales and business development in the South and Midwestern Regions. She brings a long and successful track record in the revenue cycle management sphere with her to the position, including more than 20 years of enterprise level sales in the healthcare sector. With her breadth of expertise and understanding of the financial needs of healthcare providers, from a wide range of market segments, Patti is well-equipped to help practices face their revenue challenges, create solutions, and improve practice financial performance while building a foundation for better healthcare.

    Since 2001, Patti has held sales positions in revenue cycle management and other healthcare-related enterprise solutions in the industry. Her efforts consistently exceeded expectations and resulted in multiple new clients and significant financial growth for industry-leading organizations. 

    In addition to her experience and successes in bringing RCM best practices to a wide variety of clients, Patti led her own company, supporting physician offices for more than 15 years across several states in the Southeast. 

    Bachelor’s Degree in Industrial and Organizational Psychology from Mississippi State University

    Technical Requirements
    This webinar consisted of a 60-minute presentation, interactive polls and a question-and-answer session.
    You will receive informational emails with login instructions, handout materials and the recording.

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