MGMA Online MACRA Readiness Workshop – live

MGMA Online MACRA Readiness Workshop – live

Recorded on June 21, 2017. The recording is available four working days after the live webinar ends. This online workshop is eligible for ACMPE, AAPC, CPE (live version only) and CEU credit.

MACRA is a game changer; with preparation and planning healthcare organizations can chart a clear path to success in the Quality Payment Program (QPP). By taking a proactive approach, healthcare organizations can optimize both quality and financial performance in MACRA’s QPP.

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Registration for continuing education credit exam
Certificate Register for this exam to claim continuing education credit*
Member: $0.00
Nonmember: $99.00
*ACMPE credit and CEU credit do not require an exam
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MACRA is a game changer; with preparation and planning healthcare organizations can chart a clear path to success in the Quality Payment Program (QPP). By taking a proactive approach Healthcare organizations can optimize both quality and financial performance in MACRA’s QPP. Using a combination of Quality and Resource Use Reports (QRURs) and other practice specific data, this workshop will allow a healthcare organization to better understand MACRA, know where they currently stand, what actions to take, and identify measures to report under each QPP category.

MATERIALS: Registrants will receive a Comprehensive MACRA Toolkit (electronic) that’s packed with resources, including specific tools for each MIPS category along with many other useful resources. Participants will also receive the Transitioning to Alternative Payment Models: A Guide to Next-Generation Managed Care Contracting book that will help people develop a clear understanding of value-based reimbursement models and how they can work within your practice; participants will receive this book via physical mail soon after they register.

This 4-hour online workshop will provide you with the knowledge to:

  • Identify key components of the Medicare Access and CHIP Reauthorization Act (MACRA)
  • Discover tactical steps to take in 2017 to position for success in the QPP as outlined in the MACRA action plan
  • Examine the potential economic impact of the QPP relative to MIPS and AAPM paths
  • Identify key questions to consider in planning a MACRA strategy
  • Define MACRA implications beyond the QPP and understand steps your practice should take to prepare

Note: We recommend that the physician/administrator team attend this workshop.

Additional information regarding participant materials:

  • MACRA Readiness Workbook: Guides participants through the workshop, consolidates key take-aways, identifies crucial questions and summarizes with a MACRA Action Plan.
  • Comprehensive MACRA Toolkit (electronic) that’s packed with resources including:
    • Quality Payment Program Category specific tools
    • Relevant CPT Code billing guidelines
    • Critical quick reference guides
    • Communication templates
    • Key question guidelines
    • Resource lists
  • As noted above, participants will also receive the Transitioning to Alternative Payment Models: A Guide to Next-Generation Managed Care Contracting book via physical mail soon after they register.


This online workshop will be delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.

You will receive informational emails with log-in instructions, handout materials and the recording.


(all times listed in Eastern Time)

  • 10:00 am-12:00 pmVirtual room open. Test your audio and Adobe Connect connections.
  • 12:00-12:10 – Welcome
  • 12:10-1:00 – MACRA Overview- MIPS/APMs
  • 1:00-1:15 – Economic Impact on Practices
  • 1:15-1:45 – Value Modifier and QRUR to MIPS - Connecting the Dots
  • 1:45-2:00 – Break, Trivia Game
  • 2:00-2:15 – Resource Use-Cost
  • 2:15-2:35 – Advancing Care Information (ACI)
  • 2:35-3:00 – Quality
  • 3:00-3:25 – Improvement Activities (IA)
  • 3:25-3:40 – MACRA in Practice - Contracting, Compensation, ACOs and more
  • 3:40-3:50 – MACRA Action Plan
  • 3:50-4:00 – Conclusion and Q & A

Technical requirements
To participate you will need:

  • Internet: A high-speed wired connection
  • Audio: Computer speakers and, if you’re participating live, a phone in case of audio difficulties
  • Adobe Connect: Run this connection test

View the technical requirements page for mobile device information as well as operating system, browser and software requirements.

Online Workshop Continuing Education Information

  • Delivery method: group-live | group-internet-based
  • Learning level: Intermediate
  • Prerequisites: A fundamental knowledge of medical group practice management.
  • Learning Format: Interactive
  • Advance preparation: None
  • Duration: 4 hours
  • Available for: ACMPE: 4 | AAPC: 4 Can be split between Core A, and all specialties with the exception of CIRCC, CPMS | Maximum CPE: 4.5* | CEU: 4
  • Exam: You must participate in the live online workshop. Required for AAPC and CPE.

    * Subject to change and dependent on total number of participation hours.

Claiming Credit

If you wish to claim the following credit, you must first attend the online workshop then pass the exam with a score of 70% or higher. Registration is required for BOTH the online workshop and the exam. Instructions on how to access the exam are emailed to you after you register for the exam.

  • AAPC - medical coders
    • Credit must be requested no later than May 31, 2018
  • CPE - continuing professional education for accountants
    • Exam must be completed no later than June 21, 2018

If you wish to claim ACMPE credit for medical practice managers or a generic continuing education unit (CEU) credit, you do not need to purchase or take the associated exam to claim credit.

If you plan to view the online workshop as a team, all team members wishing to claim credit must register individually for the online workshop and subsequent exam based on the continuing education credit designation that each individual is seeking as detailed above.

Once you have watched the online workshop, ACMPE and CEU participants may claim credit using the MGMA Continuing Education Submission Portal.

CPE participants must request credit by emailing

Official Continuing Education Statements and Availability

American College of Medical Practice Executives (ACMPE)

Credit continues to be a free member benefit for Certified Medical Practice Executives (CMPEs) and Fellows in the American College of Medical Practice Executives (FACMPEs) and can be claimed on these members' ACMPE transcripts.

ACMPE credit is available to MGMA members who are enrolled in the Association’s credentialing program. Learn more about ACMPE credit.

One ACMPE credit is earned for every 60 minutes of educational contact, rounded down to the nearest 0.25.


AAPCCredits are available to registered webinar attendees who purchase and pass the subsequent exam.

One AAPC credit is earned for every 60 minutes of educational contact, rounded down to the nearest 0.5 or as AAPC deems appropriate.

This program has the prior approval of AAPC for continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC for the programs content or the programs sponsor.

Continuing Professional Education (CPE)

Credits are available to certified public accountants (CPAs) as assigned by the National Association of State Boards of Accountancy (NASBA). CPE credits are available to registered attendees who purchase and participate in the live educational activity and pass the subsequent exam with a 70% pass rate or higher.

In accordance with the standards of the National Registry of CPE Sponsors. One CPE credit is earned for every 50 minutes of educational contact, rounded down to the nearest 0.5.

MGMA-ACMPE is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

  • This program is in the Specialized Knowledge and Applications field of study.
  • The type of instruction is group-internet based.
  • National Registry of CPE Sponsors ID: #103652.

Continuing Education Units (CEU)

Generic CEU certificates of attendance are available to registered online workshop attendees who purchase and pass the subsequent exam.

One generic CEU credit is awarded for every 60 minutes of educational contact, rounded down to the nearest 0.25.

MGMA must receive cancellation requests prior to Wednesday, June 21 to be eligible for a full refund minus a $75 setup cost. Fees cannot be refunded after this date.


Exams purchased but not yet started will be eligible for a refund minus a $30 setup cost within 90 days of the purchase date. Fees cannot be refunded once an exam is started or completed.

If for any reason MGMA must cancel the online workshop, registration fees will be refunded in full.

Contact MGMA

Contact the MGMA Service Center for cancellations or refunds.

Complaint resolution policy

Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.


Doral Jacobsen, MBA, FACMPE

Doral JacobsenDoral Jacobsen, MBA, FACMPE, is chief executive officer of Prosper Beyond, Inc., a specialized healthcare consulting firm in Asheville, N.C. She is a seasoned healthcare consultant with more than 20 years’ experience serving healthcare providers ranging from solo practitioners to large academic medical centers. She is a popular speaker and author, always looking around the corner to help her clients prepare for what’s next.

Jacobsen is known for assisting practices with next-generation managed care contract negotiations, revenue cycle and payment reform. She is a Fellow in the American College of Medical Practice Executives, graduated from Florida Atlantic University with a bachelor’s degree in health services and obtained her master’s in business administration from Webster University in Denver. She has authored numerous articles on medical practice revenue cycle, managed care contracting and payment reform and is a frequent speaker at national, regional and local healthcare forums.

Nanci Robertson, MA, BSN, RN

Nanci RobertsonNanci Robertson is a health care consultant specializing in managed care contracting. Nanci has thirty years of experience working in the health care field. Her primary emphasis is negotiating managed care contracts on behalf of physicians, Independent Practice Associations and ancillary providers.

Prior to starting Robertson Consulting, Inc. in 2000, Nanci worked in several clinical positions as a Registered Nurse. Her managed care experience included managing and directing the Health Services, Provider Relations and Contracting Departments for Cigna Healthcare of Colorado, Inc. Additionally, Nanci served as the Site Administrator for Phy-Cor responsible for the implementation of full risk hospital and physician contracts for Medicare and commercial risk products.

Most recently, Nanci spends her time putting together the puzzle pieces of health care reform. Her primary goal is to assist clients in visualizing how they fit into the big picture in a rapidly changing environment. Most recently Nanci has been working with Prosper Beyond collaboratively in delivering MACRA Readiness Assessments and education.

Ellen Burkett, MD

Ellen-BurkettDr. Ellen Burkett is a practicing primary care physician Board Certified in Internal Medicine currently practicing at SouthPark Internal Medicine. Dr Burkett is a pioneer in healthcare transformation founding one of the first clinically integrated networks in the country (MedSouth IPA) in 2002. In addition to serving the community as a primary care physician, she is currently the Clinical Director and Vice President for MedSouth IPA (110 providers) and President of Colorado Health Neighborhoods (4,000 member ACO).

Her practice is NCQA Certification Heart/Stroke, Level III Certification Patient Centered Medical Home and participates in the Million Hearts and State Innovation Models. She graduated from Texas Christian University with a Bachelor of Science in Nursing and attended medical school at the University of Texas, Southwestern. Dr Burkett is a passionate about assisting clinicians in navigating the value-based healthcare ecosystem and is skilled at effectively communicating practical guidance to drive success.

Pam Petersen, PCMH CCE

Pam PetersenPam Petersen has been a healthcare professional for 30 years with a focus on healthcare quality management and reporting and practice management. Petersen is a PCMH CCE and currently serves as revenue cycle manager for Baby+Co in the Raleigh-Durham, N.C. area. During her career, she has acquired expertise in all workflows essential for providing excellent patient care and high revenue cycle performance.

Petersen’s most recent quality reporting role includes assistance with the country's largest OB/GYN organization, consisting of more than 300 practices across five states. She provides the organization quality reporting for MU and PQRS and guided practices to obtain NCQA PCSP recognition and BQPP designation. Prior to that, Petersen assisted providers across the state of Virginia as a member of the VHIT Regional Extension Center with AIU and MU attestation. Petersen is able to provide a full-circle perspective of how quality management and revenue cycle performance directly impact each other, enabling her organization and its providers to create a safe and effective care environment for their patients.

Joanie M. Cochran, BSM, CPC, CPCO, CRC

Joanie CochranJoanie M. Cochran, BSM, CPC, CPCO, CRC, is the chief executive officer at Revenue Cycle Innovations, a specialized consulting firm located in Winston-Salem, N.C. Cochran is an experienced healthcare advisor specializing in revenue cycle management, credentialing and physician practice consulting services. She is a certified procedural coder, certified risk adjustment coder and certified professional compliance officer with more than 20 years’ experience serving healthcare providers of all sizes and specialties.

Squarely focused on assisting providers in optimizing revenue cycle from time of service collections through accounts receivable management, Cochran is also a popular speaker and participates in educational sessions across the southeast. The current past president of the Winston Salem MGMA chapter, Cochran graduated from Indiana Wesleyan University with a bachelor’s degree in business management.


Getting Your Practice Ready for MACRA: Doral Davis-Jacobsen, MBA, FACMPE, chief executive officer, Prosper Beyond, Inc., and Nanci Robertson, BSN, MHA, president, Robertson Consulting, Inc., discuss the steps you can take to get your practice ready for the new MACRA regulations.

Navigating to Value


Quality and Resource Use Reports: Key Considerations in Optimizing MIPS Performance – on demand

Government Affairs Resource Center

MACRA/Quality Payment Program

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