Knowledge Expansion

A new day for the Yale Way

Insight Article

Patient Access

Coding & Documentation

Billing & Collections

Yale Medicine in New Haven, Conn., grew a lot in the past decade. From 2008 to 2018, the largest academic multispecialty practice in New England:

  • Broadened clinical departments from 16 to 21;
  • Expanded from 891 physicians to 1,416 (a 31% increase); and
  • Increased the number of nonphysician providers (NPPs) fivefold, from 149 to 754.
Not surprisingly, the volume of patient encounters saw a big jump in that same time frame: from just under 916,000 to 3.1 million. That created challenges with billing and collecting for all those encounters.

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About the Author

Chris Harrop
Chris Harrop
Senior Editorial Manager, Publications MGMA

Email Chris Harrop.