ISBN # 978-1-56829-687-6
Changing regulatory environment, efforts to tie quality to financial function through value-based performance, and the rapid growth in consumer payments along with shifting consumer expectations are just a few of the challenges plaguing medical practices today. These challenges increase the risks taken running a practice and emphasize the importance of hiring quality staff.
This Simple Guide focuses on the Compliance and Risk Management group of job descriptions that deal with the ever-changing challenges faced by you and your staff.
This guide will take you through:
- Identifying key attributes of candidates for complicated positions
- Analyzing job description to assure the role is focused on managing risk or if this is a part of a larger role, to decrease the possibility of conflict of interest
- Interviewing basics with sample behavioral-based questions which focus on the candidate's knowledge base
- Immediate resources such as simple forms and templates that can be personalized for your practice
This is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.
Christine Kalish, MBA, CMPE, is a senior executive and trusted healthcare advisor with deep experience in ambulatory care and academic medicine. For more than thirty years, Kalish has been leading organizations and teams to develop critical infrastructure and growth planning to improve operations, workflow, human resources and revenue cycle. She continually searches for innovative ways to assist her clients so they can deliver quality care for the populations they serve.
Penny M. Crow, MS, SHRM-SCP, RHIA, is a nationally recognized executive with progressive senior leadership experience in a wide range of healthcare organizations. As an RHIA, she has a successful track record in health information management, revenue cycle, risk management, and quality improvement. Her MS in I-O Psychology has fueled her passion for working with leaders to prepare and develop future workforces.
Sharon Z. Ginchansky, MAOM, is an organizational consultant with the Brittain-Kalish Group, specializing in revitalizing leadership and organizational change to improve operations and to enhance the way businesses engage their staff. She is recognized as an expert in leading organizations through start up, culture changes, acquisitions and divestitures, and labor negotiations. She has more than 25 years of operational and human resources experience working as an executive in the healthcare field.
Ginchansky holds a bachelor’s degree in English from American Jewish University and a master’s in organizational management from University of Phoenix. She is a member of SHRM, DallasHR and is a former long-time member of Vistage International.
TABLE OF CONTENTS
Purpose of the Hiring Guide.
Analyzing Medical Practice Staffing
Compliance and Risk Management Roles
Preparing the Job Description
The Recruitment Process Reconsidered
Designing a Hiring Process
Appendix A: Job Descriptions
Appendix B: Sample Interview Questions
About the Authors
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