ISBN# 978-1-56829-685-2
Providers are faced with new challenges in consumerism, focused on dollars and increased quality of care. It is more difficult to maintain operating margins and deliver quality care. Practices are continually living in two worlds, balancing between the traditional reimbursement models while moving to value-based care. What are you to do?
Be prepared to hire the right people with this manual as one in a series of Simple Guides. This guide is focused on revenue cycle positions, those positions that have historically been considered back office.
Use this as step by step resource for:
- Identifying key skillsets, such as the ability to concentrate on detailed data, to appropriately measure activity in the practice
- Analyzing a job description that focuses process-based achievements and supports job criteria
- Interviewing basics with sample behavior- based questions to provide insight on future performance
- Access to immediate resources such as simple forms and templates that can be personalized for your practice
This is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.
TABLE OF CONTENTS
Purpose of the Hiring Guide
Analyzing Medical Practice Staffing
Analyzing Medical Practice Staffing
The Recruitment Process Reconsidered
Designing a Hiring Process
Summary
Appendix A: Job Descriptions
Appendix B: Sample Interview Questions
About the Authors
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