ISBN # 978-1-56829-689-0
Healthcare administrators are responsible for the management and oversight of healthcare organizations. This can involve everything from budgeting to staffing to operations. These roles are critical to the day to day operations and so hiring the right people and having processes for getting them to work in your practice are critical.
As one in a series of Simple Guides, this manual is your partner in hiring for positions in administration, which are the backbone and support of your practice; from the administrative assistant to human resources staff, the health information group, and other titles that are integral to practice operations.
This Simple Guide focuses on the recruitment, hiring and retention processes for administration positions in your practice and includes the following:
- Identifying the skillsets required for each role
- Realistically analyzing position expectations and performance
- Interviewing basics with sample behavioral-based questions
- Immediate resources such as simple forms and templates that can be personalized for your practice
This is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.
TABLE OF CONTENTS
Purpose of the Hiring Guide
Analyzing Medical Practice Staffing
Administrative Roles within the Medical Practice
Preparing the Job Description
The Recruitment Process Reconsidered
Designing a Hiring Process
Appendix A: Job Descriptions
Appendix B: Sample Interview Questions
About the Authors
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