If you experience issues registering for this webinar, please email
or call the MGMA Service Center at 877.275.6462 ext. 1888 to register.
Register for the recorded webinar, held on October 13, 2021. This webinar is eligible for ACMPE and CEU credit.
As the healthcare landscape evolves and patients demand more personalization and convenience, primary care practices must look for ways to remain competitive in the marketplace by improving patient and physician satisfaction. According to The Open Public Health Journal, only 58% of patients in traditional primary care practices are satisfied with their doctor-patient relationship. Patients are increasingly willing to leave their primary physician to seek care at alternative sites such as urgent care centers and walk-in clinics. To strengthen patient retention and the bottom line, practices can enhance their services with a membership-based, preventive care offering. In this session, you will learn how administrators and physicians in MDVIP-affiliated practices achieved unparalleled satisfaction while generating healthy returns by meeting the changing needs of patients.
This 60-minute webinar will provide you with the knowledge to:
- Identify opportunities to attract and retain loyal patients
- Review how a membership-based care model can help mitigate physician burnout, extend physician careers and drive better outcomes
- Recognize how to diversify your revenue with a new, predictable income source
Brought to you by MDVIP
Continuing Education Information
: Self-paced study | Internet Activity Enduring Material
: Beginner - Education designed to provide a general understanding of a topic or knowledge area.
: 60 minutes
: If you wish to claim continuing education credit, you must attend the live webinar or if you watch the recording, respond to the integrated polls in order to meet the interactivity requirement required by accrediting organizations.
Official Continuing Education Statements and Availability
American College of Medical Practice Executives (ACMPE)
- ACMPE, medical practice administrators in certification and Fellowship through ACMPE
- CEU, generic continuing education credit
This program is approved as a live learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event.
about the ACMPE certification program.
One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
Continuing Education Units (CEU)
A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies.
One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
Disclosure of conflict of interest
MGMA requires instructors, planners, managers and other individuals who are in the position to control the content of this activity to disclosure any real or apparent conflicts of interact (COI) they may have as related to the content of this activity. All identified COI’s are thoroughly vetted and resolved according to MGMA policy. The existence or absence of COI for everyone in a position to control content will be disclosed to participates prior to the start of each activity.
Aaron Mierzwiak, MBA, MPH
Practice Administrator, MDVIP
Aaron Mierzwiak is the Office Administrator of Comprehensive Internal Medicine and Medispa Skin Care Solutions in Wooster, Ohio. Aaron has always had an interest in the business and financial aspects of healthcare; he achieved an undergraduate degree in healthcare management from the University of Findlay and a Masters of Public Health degree with a focus in Management and Policy from Benedictine University. Aaron manages practice operations for MDVIP-affiliated physicians Dana Bonezzi, MD, and Debra Fast, DO, and works diligently to continue improving patient satisfaction. When he is not in the office, Aaron serves as the MGMA Ohio chapter President and volunteers with his wife at the Holmes County Humane Society.
This webinar consisted of a 60-minute presentation, interactive polls and a question-and-answer session.
You will receive informational emails with log-in instructions, handout materials and the recording.
This webinar is sponsored by MDVIP
. There is no registration fee.
On Demand Cancellation Policy
If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation.
Contact the MGMA Service Center for cancellations or refunds:
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.