Medical Office Design - Positioning for the Future - ACMPE Fellow Paper, 2013
Summary:
As an administrator of an outpatient clinic it is important to position your business so it is successful today and in the future. An important place to begin is the design of your clinic, as this sets the tone for the patient experience and staff satisfaction. Utilizing Lean principles, identifying goals, and remaining focused on them allows for the development of an idealized flow that maximizes efficiency and patient care. This process also creates ownership and "buy-in" to the concepts and design by the team who would ultimately work in the facility.
This paper features- Spaghetti Diagram of Patient and Staff/Provider Flow; Pugh Matrix and Exam Room Design Options and Flow.
MGMA does not endorse any solutions put forth in this paper. The Association urges readers to explore the legal issues – federal, state and local – that may arise from a particular course of action.
