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Insights: Balancing the supply and demand of patient access

Podcast - October 14, 2020

Strategic Planning

Operations Management

Patient Access

Data Analytics & Reporting


As practices struggle to adapt to shifts in patient volume and changes in virtual visits, Sara Turley, MBA, chief of staff, Rush University Medical Center, has found success in this new normal by balancing the supply and demand of patient access. In this episode of the MGMA Insights podcast, Turley shares the strategic initiatives her practice has employed.

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If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple PodcastsGoogle PlaySpotifyStitcher or countless other platforms to make sure you never miss an episode. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel

Thanks to ABILITY Network and UPDOX for sponsoring this episode.
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